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Outbound Phone calls not wokring

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  • 30-04-2013 5:04pm
    #1
    madmaxi
    Registered Users Posts: 701 ✭✭✭


    Hi,

    As of this evening I am unable to make outbound phone calls from my landline. I still have broadband. Bills are paid by DD.

    Can anybody please advise what the problem is and when it will be rectified.


Comments

  • Options
    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    madmaxi wrote: »
    Hi,

    As of this evening I am unable to make outbound phone calls from my landline. I still have broadband. Bills are paid by DD.

    Can anybody please advise what the problem is and when it will be rectified.

    Hi madmaxi,

    Sorry about the delay in getting back to you. We have the old details registered against your username / profile. Can you confirm the telephone number in question please.

    Thanks, Mark


  • Options
    #3
    madmaxi
    Registered Users Posts: 701 ✭✭✭madmaxi


    Hi Mark,
     PM sent with details


  • Options
    #4
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    madmaxi wrote: »
    Hi Mark,
     PM sent with details

    Hi madmaxi

    I got the PM / Details thanks. I ran a few tests which are showing a possible splitter / connection issue.

    Can you disconnect the splitter / modem and plug the phone directly into the socket and see if you can make calls?

    Thanks, Mark


  • Options
    #5
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    madmaxi wrote: »
    Hi Mark,
     PM sent with details

    Hi madmaxi,

    Just following up, were you able to locate the problem?

    Mark


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