Is Smart Telecom DSL out of service?

Solair

I'm just wondering if there's a general Smart Telecom outage this morning?

My connection to the exchange is sync'd at 759 up and 11,156 down but there's no route to the outside world!

Tried a traceroute to www.google.com and www.digiweb.ie and got nothing other than "unknown host www.google.com"

Also using Google public DNS so that should be fairly solid.

Connection to their forums from my iPhone on mobile data is timing out too!

Reconnected DSL:

Speed improved to 766 / 14,130

But still lights on & nobody home!

maxheadroom

Solair wrote: »

I'm just wondering if there's a general Smart Telecom outage this morning?

My connection to the exchange is sync'd at 759 up and 11,156 down but there's no route to the outside world!

Tried a traceroute to www.google.com and www.digiweb.ie and got nothing other than "unknown host www.google.com"

Also using Google public DNS so that should be fairly solid.

Connection to their forums from my iPhone on mobile data is timing out too!

Exactly the same here. I'm on the nutley exchange.

domeld

Yes.
Whole Smart BB in Ireland is down - even website. Cant ring in to support.

Solair

If this goes on more than a few minutes I'm signing up with someone else!

Their outages are becoming a bit too frequent and their customer care is abysmal (none at the weekend!)

Used to be a great ISP!

----

Checked the phone, it's working so at least their VoIP / POTS service is still alive

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Oh well I'm off for some coffee!

I may be taking eircom up on that eFibre offer after all!

Chazmundus

Same issue in Limerick. Smart signal lost completely at around 0900. 1890 945300 no. not working.
Back now but abysmal speed.

red bellied

Down here in Sligo as well.

Solair

Seems to be up again:





Still very tempted to move to Magnet or Eircom for fibre in May though.

Solair

And it's gone again !!

red bellied

Joke shop, down here again as well.

Solair

I notice on the smart telecom home page it now has a banner redirecting to Digiweb.

I assume they're going to drop the Smart Telecom brand and port customers over to VDSL2 at some stage.

laggomundi

the problem was with their DNS servers and it seems to be sorted now

Squidwert

still not working for me.

jimmad

Seems fine here in letterkenny synced at 18 meg getting this on speedtest.

Solair

laggomundi wrote: »

the problem was with their DNS servers and it seems to be sorted now

Don't think so, as I wasn't using their DNS servers and it was still down.

Chazmundus

Solair wrote: »

Don't think so, as I wasn't using their DNS servers and it was still down.

Still down Solair? Ever after router reboot?

Solair

It's back up since earlier on - wasn't around