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HP laptop crashing

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  • 09-05-2013 10:13pm
    #1
    fadney
    Registered Users Posts: 1 ✭


    Hi folks,
    I bought a new laptop about 18 months ago. Its a HP Pavilion g series. Since I first got it it crashes if I try to download or if i'm just browsing with a few webpages open at one time. I didn't send it for assessment when it was under warranty as I couldn't afford to be without it for the length of time it would have taken for it to be sent away etc. If I open it and start browsing...say watching league Sunday on rte.ie as I tend to do it'll be fine for mabey 10 minutes then gone. If I start it up again immediately and start watching again it might only last 5 mins and so on. I don't even have to be downloading..if i'm on it for a while just browsing it will sometimes crash. Sounds like its overheating right? Well I installed a sentinel program to monitor overheating and it still was crashing when the hard drive was under 30 degrees. I had a technician give it a quick once over and he couldn't find any problem. I would really appreciate it if anyone could offer some advice. Many thanks, Darragh


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    #2
    paulmclaughlin
    Closed Accounts Posts: 1,299 ✭✭✭paulmclaughlin


    Thermal cut out happens when the CPU overheats, not the hard drive.

    http://www.cpuid.com/softwares/hwmonitor.html

    Install this and tell us the core temperature. Shouldn't be over 70 degrees.


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    #3
    Merl1n
    Registered Users Posts: 251 ✭✭Merl1n


    Can you hear the fan spinning up when it's in use

    It does sound like over heating

    Make sure the base is on a flat surface when in use and blow out any dirt in the fan area


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