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some help with ram

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  • 09-05-2013 10:44pm
    #1
    SamIsta
    Registered Users Posts: 51 ✭✭


    Hey Folks

    Am looking for some help....


    I have a HP MT 3500, 4gb ram. I just bought a new 4gb ram stick, samsung ddr3. I installed it but it didnt work, basically my monitor was saying it couldnt detect a signal. I removed it, cleaned the dock with compressed air, and put it back in but the result was the same. Naturally I googled the problem and it seems many people have the same issue, they were talking about fried motherboards and all sorts of scary stuff. Anyway I removed the ram and now the pc is working fine, i am typing on it now.

    From what I have read in pc magazines installing ram is simple, just slot it in. Im guessing thats not the case, do I need to reset bios (whatever that means) or adjust screen resolution (i read these things on google of course) or do something else before i install it?

    Any tips greatly appreciated.


Comments

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    #2
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Although it might be the same type, other minor things like timings can result in a module not working or making the system unstable. However it could just be faulty.

    Your best bet is to get certified RAM for that system from the likes of Crucial or Kingston.


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    #3
    SamIsta
    Registered Users Posts: 51 ✭✭SamIsta


    I bought it from germany, a company called Diewald memory, basically I got an Amazon gift card fro my bday so....


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    #4
    FSL
    Registered Users Posts: 1,456 ✭✭✭FSL


    Try it with just the new memory in. If it works then the two sticks are incompatible.

    If it doesn't work then the new stick is either faulty or incompatible with the system.


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