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Missed boardband router delivery

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  • 13-05-2013 2:21pm
    #1
    samih
    Registered Users Posts: 2,795 ✭✭✭


    Hi Eircom reps,

    I ordered eircom NGB on 25th Apr and was eagerly expecting a broadband router to arrive soon after. When I contacted Eircom last Friday I found out that there had been an attempted delivery of it the previous week. It turns out we had two separate deliveries that day and I totally missed the eircom one. Unfortunately it was too late to contact the local sorting office last week so I waited until this morning. I was then told that the modem was returned back to Eircom.

    I would like to arrange another one to be sent, please. My account number is 79057070, the line is in Co. Kildare. I'll pm more details on request.

    Cheers.


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  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    samih wrote: »
    Hi Eircom reps,

    I ordered eircom NGB on 25th Apr and was eagerly expecting a broadband router to arrive soon after. When I contacted Eircom last Friday I found out that there had been an attempted delivery of it the previous week. It turns out we had two separate deliveries that day and I totally missed the eircom one. Unfortunately it was too late to contact the local sorting office last week so I waited until this morning. I was then told that the modem was returned back to Eircom.

    I would like to arrange another one to be sent, please. My account number is 79057070, the line is in Co. Kildare. I'll pm more details on request.

    Cheers.
    Hi samih
     
    I have now arranged a modem to be redelivered; the modem redeliverycan take from three to five days,
     
    Regards
     
    Al


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