Cancel Contract

Make21

Hi

Can you tell me how I can cancel my contract please?

I have 3 months left on it and I am aware I will have to pay the remainder of this contract - I am however moving out of the house and so need to cancel it ASAP - I do not need to transfer the broadband/phone to my new address.

Thanks!

eircom: Alan

Make21 wrote: »

Hi

Can you tell me how I can cancel my contract please?

I have 3 months left on it and I am aware I will have to pay the remainder of this contract - I am however moving out of the house and so need to cancel it ASAP - I do not need to transfer the broadband/phone to my new address.

Thanks!

Hi Make21

Please contact eircom cancellations on free phone 1901 (option 4 and then 3 after entering in your phone number).

Regards

Al

Make21

THanks Alan

I need it cancelled from June onwards - if I phone now will they disconnect me?  I do not want disdfonnected just yet!

Also - I have read here that you must write a letter to Eircom when cancelling, is this true and if so how do I go about doing this?

eircom: Alan

Make21 wrote: »

THanks Alan

I need it cancelled from June onwards - if I phone now will they disconnect me?  I do not want disdfonnected just yet!

Also - I have read here that you must write a letter to Eircom when cancelling, is this true and if so how do I go about doing this?

Hi Make21

No it will not be disconnected until you want it disconnected and they will not disconnect your account straight away. A call is required firstly and cancellations department will advise you on where to send written confirmation.

Regards

Al

Make21

Thanks for clarifying Al, I was just double checking due to the horror stories on boards here regarding calcelling Eircom accounts!

Thanks again.

eircom: Alan

Make21 wrote: »

Thanks for clarifying Al, I was just double checking due to the horror stories on boards here regarding calcelling Eircom accounts!

Thanks again.

No worries Make21

Regards

Al