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Charged €52.0325 for Select Unlimited €32

A2LUE42 · 2013-05-20 11:01:25

Can you please advise which rep to PM with account details to look at this. I agreed to switch on phone with agent who assured me that I could have this €32 sim only offer as I had been an eMobile customer for enough time to allow to switch to this sim only plan at that rate.

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20-05-2013 12:01pm

#1

A2LUE42

Registered Users Posts: 2,541 ✭✭✭

Join Date: May 2008

Posts: 2349

Can you please advise which rep to PM with account details to look at this. I agreed to switch on phone with agent who assured me that I could have this €32 sim only offer as I had been an eMobile customer for enough time to allow to switch to this sim only plan at that rate.

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#2 20-05-2013 1:54pm
eMobile: Grainne

Company Representative Posts: 690 ✭✭✭

Join Date: October 2012

Posts: 690

A2LUE42 wrote: »

Can you please advise which rep to PM with account details to look at this. I agreed to switch on phone with agent who assured me that I could have this €32 sim only offer as I had been an eMobile customer for enough time to allow to switch to this sim only plan at that rate.

Hi A2LUE42,

Could you PM your mobile number and pin I will look into this for you.

Grainne

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