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EIRCOM E-FIBRE SCAM WARNING

  • 23-05-2013 2:26pm
    #1
    stezie
    Registered Users Posts: 354 ✭✭


    I had a call from an eircom rep last week and he took my order for e-fiber broadband.

    He assured me that I would have a tech call me this week and to arrange an install time.

    Today I rang eircom to query the install time - they have no record of the order.


    Im wondering if some scammer out there managed to scam my bank account details from me..


    Any one come across this yet?


Comments

  • #2
    Mr E
    Registered Users, Registered Users 2 Posts: 55,526 ✭✭✭✭Mr E


    Try asking in the Eircom forum.


  • #3
    stezie
    Registered Users Posts: 354 ✭✭stezie


    thanks


  • #4
    MajorMax
    Registered Users, Registered Users 2 Posts: 865 ✭✭✭MajorMax


    i'd hazard a guess that this is down to the standard level of eircom incompetence, rather than a scam


  • #5
    RGDATA!
    Closed Accounts Posts: 1,324 ✭✭✭RGDATA!


    stezie wrote: »

    Im wondering if some scammer out there managed to scam my bank account details from me...


    did you give them your bank details? why would you think they might have managed to get them?


  • #6
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Pretty sure its just Eircom. Scammers are alot more organized then that.


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  • #7
    wesf
    Closed Accounts Posts: 560 ✭✭✭wesf


    had a similar problem with sky, ordered something and had to call up twice before it went through


  • #8
    stezie
    Registered Users Posts: 354 ✭✭stezie


    im hoping its down to incompetence alright.. either way ive instructed the bank not to authorise and direct debits from my bank account.


    Ive opened a thread on the eircom talk forum if yous wanna read more there.

    http://www.boards.ie/ttfthread/2056955436


  • #9
    poldenais
    Registered Users Posts: 30 ✭poldenais


    Hi I had the exact same problem...lost order details yet still were able to send me a bill. I have rang four times now and just posted up asking did anyone have the same problem.

    Also the salesman sold me a package at 40 Euro for unlimited BB and now Eircom are saying this costs 45 Euro and will rise to 50 Euro.


  • #10
    new fang
    Registered Users Posts: 98 ✭✭new fang


    poldenais wrote: »
    Also the salesman sold me a package at 40 Euro for unlimited BB and now Eircom are saying this costs 45 Euro and will rise to 50 Euro.

    exact thing happened to us. their 8MB uncongested is also a lie; noticed the lag, did a speed test online, and this was confirmed by an acquaintance who actually works in tech support for them.


  • #11
    Azhrei
    Registered Users, Registered Users 2 Posts: 308 ✭✭Azhrei


    Sounds like typical Eircom to me. One agent has no idea what another one has promised. Back when we were trying to get connected in our new apartment, I was on the phone to an agent. The landlord's agents called then, who also said they'd just finished with speaking. So then did our ISP call up to report on their conversation with Eircom. All three agents were saying different things. It's only when I called up and got through to someone I used to work with that things got sorted out.

    Don't trust that what one agent says to you, another will have any clue about it later on.


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