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Bill charges

Burlap_Sack · 2013-05-27 15:05:06

New customer to eircom. Was told by the service rep that my bill would be 45 for the first six months, However having had my line in one week before receiving the modem I get stuck with a charge of 30 euro line rental followed by 45 euro for the broadband package for what is in effect the first 5 weeks of service. Is this…

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27-05-2013 4:05pm

#1

Burlap_Sack

Registered Users Posts: 644 ✭✭✭

Join Date: May 2013

Posts: 641

New customer to eircom.

Was told by the service rep that my bill would be 45 for the first six months, However having had my line in one week before receiving the modem I get stuck with a charge of 30 euro line rental followed by 45 euro for the broadband package for what is in effect the first 5 weeks of service.

Is this common practice to get extra money out of consumers?

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#2 27-05-2013 5:27pm
eircom: Tracey

Closed Accounts Posts: 795 ✭✭✭

Join Date: April 2013

Posts: 795

Hi Burlap_Sack,

Can you please PM me your details and I will look into this for you?

Thanks

Tracey

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