Tech Universities for all

iamaiamai

b0ardsUser wrote: »

I really doubt you will find lecturers who do that... Computer Services are more smart than what they appear to be. They have caught people before, and it's not difficult for them to do so.

I'm not defending the Wifi quality, but I am against using Ethernet cables plugged into the PCs in the Walton Building and such.

are you one of the two people who work for computer services, by any chance ...

b0ardsUser

iamaiamai wrote: »

are you one of the two people who work for computer services, by any chance ...

Ha, no I'm not... I'm a graduate of Applied Computing.

Media999

b0ardsUser wrote: »

A router in every class room would be ridiculous and it's not such an easy fix as you suggest.

Why is that so ridiculous?

You tell me why they cant have an access point for wifi in every room apart from financial cost.

b0ardsUser

Media999 wrote: »

Why is that so ridiculous?

You tell me why they cant have an access point for wifi in every room apart from financial cost.

Well, an access point in every room is just overkill anyway. Not to mention the amount of physical and logical restructure involved to achieve this. Perhaps an additional router or two in some areas where wireless reception is weak.

letsbet

Media999 wrote: »

Hold a bloody fundraiser and buy a few routers. Jesus even ask students have they any spare routers knocking about. Ive 2 in a draw here going to waste.

Every single class room should have a router / repeater in it bar none. They can be had for 20 bucks each and sort a major problem out.

We dont need 27 inch macs we just need a wifi connection.

My comment had nothing to do with wifi so not sure why you quoted me.

MOC88

b0ardsUser wrote: »

In the Walton building, I would like to see a spare plug to plug in your laptop, for example all the computers there have 2 plugs (one for the monitor + one of the computer). Computer Services don't want you plugging out the computer's plugs, which is fair enough, but I would rather have a spare plug available then bending down and plugging out their plugs.

Also, you shouldn't be using the Ethernet cable designated for the PCs in the Walton rooms in your own laptop. It shouldn't work anyway... But I am aware there are some ports that aren't restricted to the one PC.

What are you on about? the only sign or thing said about plugging out the monitor/computer is to be polite and plug them back in when you're done.
Oh yeah I would like a free plug available too, I think the design of the labs are poor tbh but they are functional and if leaning over is the biggest problem you can find, then you really would want to look at a lot of the colleges and unis around the country where actually trying to access computers and the internet is more to do with getting in early before everyone else.

Yes, the internet connections can be dire at times but if you move around you will find a good connection ... and this is frustrating and should be rectified so we don't have to waste time looking for what should be readily available.... but being unable to find a power source or a connection is something I've never had happen.

Max Powers

back on topic folks.
I read in the Munster that it would take at least 5 years if criteria is met regarding PhDs, research, private funding etc before actual Tech Uni status would possibly be given. add that it will take a good length of time for all this and other stuff to happen (legal agreements between Carlow and Waterford ITs) that this puts an even more negative slant on this announcement. Yes it could be a positive step and the fact that criteria have to be met is i suppose a good thing, i wonder:

• How will WIT/Carlow be set for meeting this criteria?
• Is the criteria so restrictive meaning we dont have a hope of meeting it?
• How would other Unis fare using this criteria,considering the increased investment they get?
• Where does WIT get private funding, id say its limited from TSSG and some of the other excellent research places possibly. We have no JP McManus, Smurfit to make donations, plus we have no significant amount high tech companies that would be willing to help out, or do we?

Media999

b0ardsUser wrote: »

Well, an access point in every room is just overkill anyway. Not to mention the amount of physical and logical restructure involved to achieve this. Perhaps an additional router or two in some areas where wireless reception is weak.

Theres ethernet connections in every classroom already. It actually wouldnt be a huge deal to plug a device into it. Something small that just goes say between the Lecturers pc and the ethernet cable. Wouldnt be the same router thats in your home it would just be a bridge that relays the signal. Its really not that big a deal and would pretty much sort out the wifi problem. Anyone that complained about PCs can be told to get their own laptops.

robp

Max Powers wrote: »

back on topic folks.
I read in the Munster that it would take at least 5 years if criteria is met regarding PhDs, research, private funding etc before actual Tech Uni status would possibly be given. add that it will take a good length of time for all this and other stuff to happen (legal agreements between Carlow and Waterford ITs) that this puts an even more negative slant on this announcement. Yes it could be a positive step and the fact that criteria have to be met is i suppose a good thing, i wonder:

• How will WIT/Carlow be set for meeting this criteria?
• Is the criteria so restrictive meaning we dont have a hope of meeting it?
• How would other Unis fare using this criteria,considering the increased investment they get?
• Where does WIT get private funding, id say its limited from TSSG and some of the other excellent research places possibly. We have no JP McManus, Smurfit to make donations, plus we have no significant amount high tech companies that would be willing to help out, or do we?

If they can meet the research targets great but it will be a challenge. the system isn't set up for such. Even if you look at the contracts of the staff they are so full up with teaching research is not always possible. I wonder how they will have to change them to be more research friendly without extra funding. Good research is needed to attract PhD students. Cormac O’Raifeartaigh has made some good points on this problem online. http://universitydiary.wordpress.com/2013/05/30/technological-universities-a-view-from-the-south-east-of-ireland/

pcluney

Hi All,

My name is Pat Cluney, and i work in Computer Services in WIT.
I am responable for maintaining the network, internet access and WIFI within WIT.

A number of issues/concerns have been brought to my attention through this thread by a friend and i would like to address/explain them.

Media999

I have investigated the issue with the wifi in the IT Building, it is a saturation issue, there are 18 rooms, with 30 students each, 2 devices per student (Laptop/Phone) that could mean 1080 wireless connections at maximum capacity, there are currently 3 AP's (B/G AP's, single antenna) with a maximum usable number of connections between 30 to 50 clients with good signal strenght.

I have proposed replacing the current 3 AP's with 9 high density AP's ( 3 per floor ) 60 to 100 clients per AP, to the IT manager and he is currently battling to get the funding to implement this, if this get approval, then the wifi issues in the IT Building should be resolved.

I would like to stress that, students are also our customers, as are staff in WIT, please tell us about IT realated issues, we can only help if you talk to us directly.

iamaiamai

" the mysterious moniker "computer services" are stuck in some time warp."

Hi iamaiamai,

Please call down and have a coffee with us, we would be delighted to discuss how to get out of the time warp.

P.S. give me a call Ext 2602 (051 302602) i would love to have a chat.

Anybody who wants to contact me can do it by the following:

email: pcluney@wit.ie
phone: 051-302602

Kind Regards

Pat Cluney

iamaiamai

pcluney wrote: »

Hi All,

My name is Pat Cluney, and i work in Computer Services in WIT.
I am responable for maintaining the network, internet access and WIFI within WIT.

A number of issues/concerns have been brought to my attention through this thread by a friend and i would like to address/explain them.

Media999

I have investigated the issue with the wifi in the IT Building, it is a saturation issue, there are 18 rooms, with 30 students each, 2 devices per student (Laptop/Phone) that could mean 1080 wireless connections at maximum capacity, there are currently 3 AP's (B/G AP's, single antenna) with a maximum usable number of connections between 30 to 50 clients with good signal strenght.

I have proposed replacing the current 3 AP's with 9 high density AP's ( 3 per floor ) 60 to 100 clients per AP, to the IT manager and he is currently battling to get the funding to implement this, if this get approval, then the wifi issues in the IT Building should be resolved.

I would like to stress that, students are also our customers, as are staff in WIT, please tell us about IT realated issues, we can only help if you talk to us directly.

iamaiamai

" the mysterious moniker "computer services" are stuck in some time warp."

Hi iamaiamai,

Please call down and have a coffee with us, we would be delighted to discuss how to get out of the time warp.

P.S. give me a call Ext 2602 (051 302602) i would love to have a chat.

Anybody who wants to contact me can do it by the following:

email: pcluney@wit.ie
phone: 051-302602

Kind Regards

Pat Cluney

I will be in contact as soon as my phone is fixed.

I think most of the problems result from old, broken computers and crappy wifi. But we both know it's not rocket science - it's funding.

pcluney

Hi iamaiamai,

Many thanks for the reply, talk to you soon.

Kind Regards

Pat Cluney

7upfree

pcluney wrote: »

Hi All,

My name is Pat Cluney, and i work in Computer Services in WIT.
I am responable for maintaining the network, internet access and WIFI within WIT.

A number of issues/concerns have been brought to my attention through this thread by a friend and i would like to address/explain them.

Media999

I have investigated the issue with the wifi in the IT Building, it is a saturation issue, there are 18 rooms, with 30 students each, 2 devices per student (Laptop/Phone) that could mean 1080 wireless connections at maximum capacity, there are currently 3 AP's (B/G AP's, single antenna) with a maximum usable number of connections between 30 to 50 clients with good signal strenght.

I have proposed replacing the current 3 AP's with 9 high density AP's ( 3 per floor ) 60 to 100 clients per AP, to the IT manager and he is currently battling to get the funding to implement this, if this get approval, then the wifi issues in the IT Building should be resolved.

I would like to stress that, students are also our customers, as are staff in WIT, please tell us about IT realated issues, we can only help if you talk to us directly.

iamaiamai

" the mysterious moniker "computer services" are stuck in some time warp."

Hi iamaiamai,

Please call down and have a coffee with us, we would be delighted to discuss how to get out of the time warp.

P.S. give me a call Ext 2602 (051 302602) i would love to have a chat.

Anybody who wants to contact me can do it by the following:

email: pcluney@wit.ie
phone: 051-302602

Kind Regards

Pat Cluney

Hats off to you Pat for having the courtesy and decency to come on and post under your own name. And for explaining things. There are far too many armchair "experts" on this forum regarding WIT. Well done again.

Media999

pcluney wrote: »

Media999

I have investigated the issue with the wifi in the IT Building, it is a saturation issue, there are 18 rooms, with 30 students each, 2 devices per student (Laptop/Phone) that could mean 1080 wireless connections at maximum capacity, there are currently 3 AP's (B/G AP's, single antenna) with a maximum usable number of connections between 30 to 50 clients with good signal strenght.

I have proposed replacing the current 3 AP's with 9 high density AP's ( 3 per floor ) 60 to 100 clients per AP, to the IT manager and he is currently battling to get the funding to implement this, if this get approval, then the wifi issues in the IT Building should be resolved.


email: pcluney@wit.ie
phone: 051-302602

Kind Regards

Pat Cluney

Cheers for the response Pat.

Whats happening with the EDUroam connection? There seems to be an issue with security certificates. Just wont connect at all now. Anyone who had the password\connection saved at the beginning of the semester can connect but new connections cant. There not accepted by the network.

That was a great connection when it worked.

pcluney

Hi Media999,

I was not aware of that issue, thanks for bringing it to my attention, i will investigate monday morning.

Kind Regards

Pat Cluney

iamaiamai

7upfree wrote: »

Hats off to you Pat for having the courtesy and decency to come on and post under your own name. And for explaining things. There are far too many armchair "experts" on this forum regarding WIT. Well done again.

Not experts - past service users, customers, consumers and fee paying students who are asking for a pretty basic request - consistently working wifi that can meet the demands of a busy campus year round. I would imagine that is also the aim of computer services?

I think it's a simple observation that the wifi isn't up to par - that part doesn't require any expertise. Further, many in this thread have acknowledged that the obstacles facing WIT in terms of providing the infrastructure to meet this task are largely due to funding (and are the kind of obstacles which will more than likely continue as WIT struggles to meet these new criteria for Tech University). I don't think stating this is unfair or unreasonable - it's going to be a part of the process of moving towards higher criteria. However, I also don't believe anything to do with that issue has really been elucidated here, besides the fact that computer services are obviously committed to the task. I do appreciate that fact, and understand that boards.ie is not the best medium for computer services/students to use to resolve such an issue! It will probably be the task of current students, class reps and the student's union to push for the services they feel they need to keep the university up to standard and comparable with universities and ITs around the country.

From my experience, I would also have liked to have seen more computers to serve those who don't have the luxury of their own laptop or printer and need to print or use computers on campus - but maybe that is also too much to ask considering the current financial instability of WIT. I wonder how many students there are per computer and how that compares to a "national average"? Those statistics are probably not going to come from a WIT staff member, or member of any other institute, being realistic.

Again, I do appreciate and respect that pcluney came on to address the issue here, even in a thread which would probably one of the last places you'd expect to see these issues raised. I just don't think people should be chastised for honestly stating their experience, and feeling like the college should be able to provide better, and will probably need to do better in order to be comparable to similar institutes worldwide and meet these new criteria!

I would have assumed computer services were aware of the problem, and didn't realise I would need to contact them personally - assuming that they use the network themselves, but at least now they are aware.

7upfree

iamaiamai wrote: »

Not experts - past service users, customers, consumers and fee paying students who are asking for a pretty basic request - consistently working wifi that can meet the demands of a busy campus year round. I would imagine that is also the aim of computer services?

It is - but the constant berating (unjustified in many instances) by some so-called "alumni" on this forum is getting tiresome.

iamaiamai

7upfree wrote: »

It is - but the constant berating (unjustified in many instances) by some so-called "alumni" on this forum is getting tiresome.

Unjustified berating of whom and by whom? I don't see one unjustified request here - it looks like WIT students trying to solve a problem which affects their ability to perform a basic connection to consistent wifi on campus.

:rolleyes:

Are you speaking for computer services?

Instead of playing backseat antagonist, maybe leave the issues with WIFI to the experts.

Media999

Cheers Pat. Yeah disconnect and forget the connection and try connect again. Youll see what i mean.

A classmate was told it was in the process of being fixed by computer services. That was about 4 months ago. Just got used to using my own 3g from there on out. Hoping to get rid of that soon to cut down bills so would be good if eduroam was back by next semester.

pcluney

Hi iamaiamai,

I would just like to give you some feedback on your comments.

"Not experts - past service users, customers, consumers and fee paying students who are asking for a pretty basic request - consistently working wifi that can meet the demands of a busy campus year round. I would imagine that is also the aim of computer services? I think it's a simple observation that the wifi isn't up to par - that part doesn't require any expertise."

Ok it's a pretty basic request, and it is correct that Computer Services strive to be able to provide the services required in WIT, but the basic problem with such requests is that they do not contain the details to provide the services.
There are no indications of the resources required. And they are based on information that is not 100 percent correct, where ever there is technology, then there is a requirement for expertise.

"Again, I do appreciate and respect that pcluney came on to address the issue here, even in a thread which would probably one of the last places you'd expect to see these issues raised."

Thanks for that, but i think that any issues that are raised, should be dealt with, regardless of the forum. it's the lack of dealing with issues that causes problems.

"I would have assumed computer services were aware of the problem, and didn't realise I would need to contact them personally - assuming that they use the network themselves, but at least now they are aware. "

I am not going to assume anything about your technicial expertise, or your experience as a systems administrator. But i will try and explain anyway.

The network equipment, servers within WIT are monitored on a 24/7 basis, with alerts sent when a system fails.

There are a number of levels of faiilure that can occur with any system.

Total system failure, all services down

Semi system failure, a number of services down, system still functioning on a limited basis

Transient system failure, no services appear to be down, services not working for a group of users, or users that meet a particular set of conditions, otherwise functioning normally.

Each level of failure has different procedures to follow to enact a fix, and also has different levels of complexicity to investigate to find a resolution to any failures that has occured.

There are a number of steps that have to be followed when investigating these types of issues.

Problem reporting. problem is reported, notes taken
Information Gathering based on initial report, more information is gathered
problem investigation based on all information gatherd,a resoultion is investigated, and a resolution is decided on
problem resolution issue resolution is implemented.
post problem investigaton issue is tested and reviewed, should it not work, then go back to step 1.

What was described by Media999

"Whats happening with the EDUroam connection? There seems to be an issue with security certificates. Just wont connect at all now. Anyone who had the password\connection saved at the beginning of the semester can connect but new connections cant. There not accepted by the network."

This is a Transient system Failure, and as such needed to be reported, and the more it is reported, the easier it is to diagnose and fix

You have made a number of assumptions, with a lack of data to back them up, if you want to get the information, come and ask.


"I just don't think people should be chastised for honestly stating their experience, and feeling like the college should be able to provide better, and will probably need to do better in order to be comparable to similar institutes worldwide and meet these new criteria!
."

But it seems to be the first action that you are engaging in is to chastise WIT/computer services, how about engaging in a consultation process instead?.

"From my experience, I would also have liked to have seen more computers to serve those who don't have the luxury of their own laptop or printer and need to print or use computers on campus - but maybe that is also too much to ask considering the current financial instability of WIT. I wonder how many students there are per computer and how that compares to a "national average"? Those statistics are probably not going to come from a WIT staff member, or member of any other institute, being realistic.
"
I can give you thoes stats if you want, all you have to do is ask, i am aware of all devices that are connected to the WIT network, it is my job to know.
Has there been a study done on this, can you provide me with a link?

"Unjustified berating of whom and by whom? I don't see one unjustified request here - it looks like WIT students trying to solve a problem which affects their ability to perform a basic connection to consistent wifi on campus.
Are you speaking for computer services?
Instead of playing backseat antagonist, maybe leave the issues with WIFI to the experts."

I do not know who 7upfree is, but i can tell you that i can speak for Computer Services.

I think that you accusing anyone of "playing backseat antagonist" is very disengenuious, and saying "leave the issues with WIFI to the experts.", what does that mean ?.

I know what my areas of expertise are and i can back them up, i do not do bull****, nor will i be bull****ed...

I am now asking you to engage in a constructive agenda to resolve any issues you have, i do not judge anyone by what they say, i recieve proof by what they do.

Please contact me on:

email: pcluney@wit.ie
phone: 051-302602

Kind Regards

Pat Cluney

pcluney

Hi Media999,

I did check this out yesterday, created a number of accounts and tested from a number of devices, i had no problems....

where you in any particular area?
what type of device were you using?

PM me a username and i can look at the logs and get a better idea of the error.

Talk soon

Kind Regards

Pat

iamaiamai

pcluney wrote: »

Hi iamaiamai,

I would just like to give you some feedback on your comments.

Ok it's a pretty basic request, and it is correct that Computer Services strive to be able to provide the services required in WIT, but the basic problem with such requests is that they do not contain the details to provide the services.
There are no indications of the resources required. And they are based on information that is not 100 percent correct, where ever there is technology, then there is a requirement for expertise.

Are you saying you don't have the expertise?

pcluney wrote: »

Thanks for that, but i think that any issues that are raised, should be dealt with, regardless of the forum. it's the lack of dealing with issues that causes problems.

Agreed.

pcluney wrote: »

I am not going to assume anything about your technicial expertise, or your experience as a systems administrator. But i will try and explain anyway.

Do I detect a hint of condescension here?

pcluney wrote: »

The network equipment, servers within WIT are monitored on a 24/7 basis, with alerts sent when a system fails.

There are a number of levels of faiilure that can occur with any system.

Total system failure, all services down

Semi system failure, a number of services down, system still functioning on a limited basis

Transient system failure, no services appear to be down, services not working for a group of users, or users that meet a particular set of conditions, otherwise functioning normally.

Each level of failure has different procedures to follow to enact a fix, and also has different levels of complexicity to investigate to find a resolution to any failures that has occured.

There are a number of steps that have to be followed when investigating these types of issues.

Problem reporting. problem is reported, notes taken
Information Gathering based on initial report, more information is gathered
problem investigation based on all information gatherd,a resoultion is investigated, and a resolution is decided on
problem resolution issue resolution is implemented.
post problem investigaton issue is tested and reviewed, should it not work, then go back to step 1.

That's all well and good when the servers appear to be up, but are functioning abysmally. What happens then? You just don't know about it?

Do you not use the wifi yourselves? Maybe that would be a way for you to see it from a service users point of view.

pcluney wrote: »

But it seems to be the first action that you are engaging in is to chastise WIT/computer services, how about engaging in a consultation process instead?.

What the hell is a consultation process?

You have herein the complaints and observations of numerous current and previous WIT students. They want stronger and more consistent WIFI. Condescending them and asking them to provide you with the "details" of what would be needed to solve such a problem doesn't really help your case.

My answer would be better WIFI. If you don't know what it would take to improve wifi at WIT, then we are both stumped. Maybe new system administrators? Maybe you are over worked? That might explain your barely contained hostility towards students in your last post..

pcluney wrote: »

I can give you thoes stats if you want, all you have to do is ask, i am aware of all devices that are connected to the WIT network, it is my job to know.
Has there been a study done on this, can you provide me with a link?

Not to my knowledge, but I would still be interested in those stats.

pcluney wrote: »

I think that you accusing anyone of "playing backseat antagonist" is very disengenuious.

I think unless they have a vested interest in what is being discussed, or have suffered as a result of there being no printers working on campus, or no computers available in library, or their laptop has not been able maintain a consistent connection to WIFI after they managed to find a working plug to connect to in the library, or their PC in college is telling them that trying to retrieve an academic journal article is unsafe so they will have to commute back to where they live before they can complete coursework.. well then they are undermining valid and practical concerns of students who require use of this service up to 10-11 hours a day. And that is disingenuous.

pcluney wrote: »

I know what my areas of expertise are and i can back them up, i do not do bull****, nor will i be bull****ed....

What would it take to increase the strength (and indeed the signal) of WIT wifi then.

pcluney wrote: »

I am now asking you to engage in a constructive agenda to resolve any issues you have, i do not judge anyone by what they say, i recieve proof by what they do.

What do you need me to do?

You hardly need me to hold your hand on this.

It's not my job to maintain the network, you've made it clear that it's yours??

This was constructive, I thought, until your condescension made your agenda pretty clear.

Do you really wish to undermine students requests and big yourself up while doing nothing about the issue at hand?

Do you need every student on boards.ie to contact you personally before you act on these complaints?

If you are really so concerned about how this issue is affecting WIT students, I would suggest you attend a class rep council in the coming academic year and ask for feedback from current service users. I think that would be more constructive, and less embarrassing for you than condescending alumni online.

pcluney

Hi,

"Are you saying you don't have the expertise?"

How did you come up with that conclusion ?. i was saying that i do not what your expertise is, you hide behind an alias....

"I am not going to assume anything about your technicial expertise, or your experience as a systems administrator. But i will try and explain anyway.

Do I detect a hint of condescension here?"

Again How did you come up with that conclusion ?. i was saying that i do not what your expertise is, you hide behind an alias....

Kind Regards

Pat Cluney

iamaiamai

pcluney wrote: »

Hi,

How did you come up with that conclusion ?. i was saying that i do not what your expertise is, you hide behind an alias....

Again How did you come up with that conclusion ?. i was saying that i do not what your expertise is, you hide behind an alias....

Kind Regards

Pat Cluney

I use an "alias", otherwise known as username, because this is a public forum. It is quite common for people to protect their identities online.

To be honest, this is beginning to veer a long way from the actual point of this thread. You actually don't need to know anything about my level of expertise in order to grapple with these issues. I'm not even sure it's relevant. What's relevant is your expertise and how you plan on putting it to task to get to the bottom of this problem, if you wish to.

There appear to be a number of current students here who may be able to help you, and if you desperately need some, maybe you could go into the library tomorrow and ask people about their experiences?

I am no longer a full time student at WIT, nor do I have any interest in travelling to Waterford to spend another day on campus trying to work out this problem with you. I hope to never have to use the WIFI there again, and hopefully won't need to resort to a dongle when I move onto postgraduate studies elsewhere.

My best advice is to consider the strength of signal on each campus, particularly out at the industrial estate, and maybe extrapolate from that how it would be able to serve a campus at maximum capacity in each building. Maybe the WIFI suffers most at peak times? I know I had my most frustrating experiences in the run up to deadlines.

Anyway, I've voiced my experience, and whether or not you want to take it seriously is down to you. I just hope it can be improved for future students.

pcluney

That's all well and good when the servers appear to be up, but are functioning abysmally. What happens then? You just don't know about it?

We know more that you

Do you not use the wifi yourselves? Maybe that would be a way for you to see it from a service users point of view.

The WIFI is used all the time by computer services.

What do you need me to do?

Nothing, we do not know who you are so how can you help.

You hardly need me to hold your hand on this.

That is right

It's not my job to maintain the network, you've made it clear that it's yours??

It is

This was constructive, I thought, until your condescension made your agenda pretty clear.

Do you really wish to undermine students requests and big yourself up while doing nothing about the issue at hand?

Do you need every student on boards.ie to contact you personally before you act on these complaints?

You make it sound that computer services do not respond to any issues, that is not the case......

If you are really so concerned about how this issue is affecting WIT students, I would suggest you attend a class rep council in the coming academic year and ask for feedback from current service users. I think that would be more constructive, and less embarrassing for you than condescending alumni online.

i suspect that you are still within WIT.

i have worked with WIT students union in the past with great sucess, i would hate to think this would be damaged by the current issues that are happening.

iamaiamai

pcluney wrote: »

That's all well and good when the servers appear to be up, but are functioning abysmally. What happens then? You just don't know about it?

We know more that you

Do you not use the wifi yourselves? Maybe that would be a way for you to see it from a service users point of view.

The WIFI is used all the time by computer services.

What do you need me to do?

Nothing, we do not know who you are so how can you help.

You hardly need me to hold your hand on this.

That is right

It's not my job to maintain the network, you've made it clear that it's yours??

It is

This was constructive, I thought, until your condescension made your agenda pretty clear.

Do you really wish to undermine students requests and big yourself up while doing nothing about the issue at hand?

Do you need every student on boards.ie to contact you personally before you act on these complaints?

You make it sound that computer services do not respond to any issues, that is not the case......

If you are really so concerned about how this issue is affecting WIT students, I would suggest you attend a class rep council in the coming academic year and ask for feedback from current service users. I think that would be more constructive, and less embarrassing for you than condescending alumni online.

i suspect that you are still within WIT.

i have worked with WIT students union in the past with great sucess, i would hate to think this would be damaged by the current issues that are happening.

I really feel bad for anyone trying to trawl through this - it's very hard to read.

But no, I did my time.

If you are really concerned about your relations with WIT students, I would urge you to reach out to them in a student forum. Again, I think the class rep council would be a good place to start!

7upfree

iamaiamai wrote: »

I really feel bad for anyone trying to trawl through this - it's very hard to read.

But no, I did my time.

If you are really concerned about your relations with WIT students, I would urge you to reach out to them in a student forum. Again, I think the class rep council would be a good place to start!

A better idea would be if you have ideas to bring them directly to the people concerned. you are a student (I gather). P Cluney is a permanent employee in the effected Department.

This might sound radical - but why not call down to him/her and have a chat?

iamaiamai

7upfree wrote: »

A better idea would be if you have ideas to bring them directly to the people concerned. you are a student (I gather). P Cluney is a permanent employee in the effected Department.

This might sound radical - but why not call down to him/her and have a chat?

Because I am no longer a student of WIT, and have nothing to gain from travelling all the way to WIT just to reiterate the same information.

My big revolutionary idea was to strengthen the signal of the wifi at WIT so it was consistent, reached all campuses and served all students, even at peak times. I don't know what I could possibly do to help computer services achieve this task, and it seems a bit pointless seeing as I won't even benefit from it, and no solutions have been offered thus far. If computer services are concerned that this is a problem that affects more than the sample of students contained here, I'm sure they will follow up with current students.

Until then, there are many other obstacles facing WIT as they try to meet these new criteria. Maybe we'll get more spokespeople from the college?

MOC88

So does anyone have any idea what courses we'll be trying to keep? I'd imagine WIT will keep nursing, some of engineering and some of the i.t courses but Carlow will want to keep their games definitely.

Time period wise I'd say 5 years would be a minimum without problems.