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PTSB PROBLEMS?

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  • 30-05-2013 11:08pm
    #1
    Claregirl
    Registered Users Posts: 531 ✭✭✭


    There seems to be delays on debits appearing on my Open 24 account one cash withdrawal on 24/05 was only posted on 29/05 these usually appear instantly online and it doesn't take much to confuse me:o I definitely have one transaction today taken from a cash machine that's not showing on the account but neither is it showing as a pending transaction.

    Is anyone else having problems with Open 24 or does anyone know what's going on?


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    #2
    Nervous Wreck
    Closed Accounts Posts: 16,115 ✭✭✭✭Nervous Wreck


    Transactions often take several days to post to your account (with any bank). ATM withdrawals that are still pending aren't itemised on your Open24. There'll be a difference between your available balance and your account balance but if it's an ATM withdrawal, it won't show the item. I don't really know why though.


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    #3
    Claregirl
    Registered Users Posts: 531 ✭✭✭Claregirl


    The only reason I posted this is I can usually see the withdrawals from ATMs instantly (I could previously see when my OH had taken money out on his way to work) the only transactions that I usually cant see instantly are laser transactions but they are usually listed as pending ie. actual balance is greater than available balance and a listing states 1 or 2 items pending.

    Now however even though I know I have made a withdrawal from an ATM the available balance is unchanged pending items shows 0 and it's taking up to 5 days for ATM transactions to be shown on the online statement. Just wondered if anyone from PTSB know's what's going on or if anyone else banking with PTSB noticed similar.


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