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eFibre Grange /Frankfield Cork

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  • 03-06-2013 2:16pm
    #1
    gordonnet
    Registered Users Posts: 288 ✭✭


    Any idea  when the cabinets in grange / Frankfield area of the Douglas, cork exchange will be enabled.

    Douglas is a phase 1 rollout area and "eFibre is available" on the map.

    When I put in my number in the checker on the eircom website "Your home is not in a fibre-enabled area yet..." I am an existing customer.

    When I put in my exact address in to the same checker as a non Eircom customer  its has:

                 " Congratulations! Your home can get our best value eFibre broadband bundles"


     When I call 1800 503303 "You cant get eFibre your cabinet is not enabled"

    Can someone clarify why ?


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  • Options
    #2
    Ampolo
    Closed Accounts Posts: 18 ✭Ampolo


    Just ring them. It could be some kind of a database error or something like you're on an unbundled line (Smart etc).

    Maybe they just haven't enabled the local cabinet yet too, they're still rolling out!


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    #3
    gordonnet
    Registered Users Posts: 288 ✭✭gordonnet


    I am an existing customer, I did ring about 3 times told different things each time I called. the last one mentioned 10th June for my cabinet. this may turn out to be true, has anyone else being told something similar ?:mad:


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