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Reinstalling Windows 7

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  • 04-06-2013 12:42am
    #1
    Seanieke
    Registered Users Posts: 853 ✭✭✭


    Just a quick one, all my Network Adapters have stopped working. I'm looking at doing a reinstall of windows but just want to know will my Office 2010 and Outlook 2010 product keys work on that laptop again once I reinstall them on it?

    Thanks in advance


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    #2
    Mark Tapley
    Closed Accounts Posts: 1,193 ✭✭✭Mark Tapley


    Have you tried updating your drivers or a system restore . Reinstalling seems a bit drastic.


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    #3
    PropJoe10
    Registered Users Posts: 5,307 ✭✭✭PropJoe10


    As the last person said, a reinstall is a bit drastic. If your network adapters stopped working after a driver update or something, try rolling back the drivers from device manager.


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    #4
    Seanieke
    Registered Users Posts: 853 ✭✭✭Seanieke


    I tried a system restore the other night but didn't work.
    Today I tried rolling back the drivers on the advice given here but the Roll Back Drivers button wasn't active.


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    #5
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    I've seen this before but I can't remember how I sorted it. Maybe try sfc /scannow as a start.


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    #6
    PropJoe10
    Registered Users Posts: 5,307 ✭✭✭PropJoe10


    Seanieke wrote: »
    I tried a system restore the other night but didn't work.
    Today I tried rolling back the drivers on the advice given here but the Roll Back Drivers button wasn't active.

    That sounds very strange, can you let us know what exactly happened regarding your network adapters or whether you installed something to cause them to stop working? Network adapters shouldnt just stop unless they are either faulty, or have been uninstalled or their drivers have been corrupted in some way.


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    #7
    Gadgetman496
    Registered Users Posts: 8,398 ✭✭✭Gadgetman496


    Seanieke wrote: »
    will my Office 2010 and Outlook 2010 product keys work on that laptop again once I reinstall them on it?

    Yes

    -

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."



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    #8
    RainyDay
    Closed Accounts Posts: 6,925 ✭✭✭RainyDay


    Can I ask a closely related question? How do I actually do a Windows 7 reinstall?

    I'm having a few funny problems - cannot do system restore, task manager appears in a limited form only (can see task list, but not user/network list), and system hangs for a few minutes every time I reboot, before user menu appears - so I reckon a reinstall is called for. I created a system image USB when I got the Dell laptop, and I have all my data and documents saved on a portable hard drive.

    What do I actually do to kick off a Windows 7 reinstall from the USB stick? Do I need to delete my own data first, to clean down the disk?


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    #9
    Seanieke
    Registered Users Posts: 853 ✭✭✭Seanieke


    PropJoe10 wrote: »
    That sounds very strange, can you let us know what exactly happened regarding your network adapters or whether you installed something to cause them to stop working? Network adapters shouldnt just stop unless they are either faulty, or have been uninstalled or their drivers have been corrupted in some way.

    When I go into Device Manager under Network Adaptors every device has a yellow astrix beside it. The only thing that has been done to the laptop in the last 2 weeks is a Windows Update


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    #10
    PropJoe10
    Registered Users Posts: 5,307 ✭✭✭PropJoe10


    Seanieke wrote: »
    When I go into Device Manager under Network Adaptors every device has a yellow astrix beside it. The only thing that has been done to the laptop in the last 2 weeks is a Windows Update

    Run a full virus scan, and when in Device Manager, right click on the device in question and try updating the drivers. A yellow exclamation mark generally means no device drivers found.


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