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Which is proper bill amount??

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  • 04-06-2013 7:55pm
    #1
    neady21
    Registered Users Posts: 3 ✭


    Hi i am signed up to online billin and received a bill for 206.68... however when i went online to pay amount had changed to 236.11... do you know why this would be?


Comments

  • Options
    #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi neady21,

    Did you submit an updated meter reading after receiving the first bill? If so, it may have adjusted the original amount, resulting in a revised bill.

    I would need to check your account to be sure about what happened here, so if you have your account details to hand please feel free to send us a private message so we can investigate further.

    Regards,
    David


  • Options
    #3
    neady21
    Registered Users Posts: 3 ✭neady21


    Hi no I didnt submit a meter reading, I will pm you my account number now... Thanks


  • Options
    #4
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi Neady21,

    David is out sick at the moment so do send the private message to either our group inbox (as per David's post above/my signature) or to my inbox or Aoife's.

    Thanks and regards,
    Una


  • Options
    #5
    neady21
    Registered Users Posts: 3 ✭neady21


    Ok just sent onto yourself Una... Thanks


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