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Expansys.ie Asking for proof of address?

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  • 07-06-2013 11:10pm
    #1
    Registered Users Posts: 220 ✭✭


    My girlfriend was just ordering a phone off expansys and paid through paypal, she got an email of confirmation but it said they needed a bill to prove the address was correct.

    I am just wondering why this is needed and is it safe to be sending a company such personal details ?

    Thanks in advance,
    Alan.
    Tagged:


Comments

  • Registered Users Posts: 13,381 ✭✭✭✭Paulw


    Yes it's safe. They just want proof of address, to make sure it's not someone skimming a credit card.


  • Registered Users Posts: 55,519 ✭✭✭✭Mr E


    It may seem OTT, but it's for your own protection (and theirs).


  • Closed Accounts Posts: 12,898 ✭✭✭✭Ken.


    Its easy, take a bill with the company name on it that has your name and address on it. Get a black permanent marker and redact everything else on the page except the name and address.


  • Registered Users Posts: 18,994 ✭✭✭✭Del2005


    ken wrote: »
    Its easy, take a bill with the company name on it that has your name and address on it. Get a black permanent marker and redact everything else on the page except the name and address.

    Or just cover over the irrelevant details with another sheet of paper/post its.


  • Closed Accounts Posts: 12,898 ✭✭✭✭Ken.


    Del2005 wrote: »
    Or just cover over the irrelevant details with another sheet of paper/post its.
    I was under the (possibly mistaken) impression they wanted the op to post them a bill with the name and address on it. Never thought of scan and email.


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  • Registered Users Posts: 2,593 ✭✭✭Soundman


    You don't even need to scan it. You can just take a photo as long as the details are clear. I've done that before with Pixmania, I think it was, when they needed proof of identity. I just told them that I didn't have a scanner (which at the time I didn't).


  • Registered Users Posts: 220 ✭✭ak4


    Thanks for the reply everyone, we got a tv license and scanned it and they accepted that :)


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