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efibre & ipad

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  • 12-06-2013 5:48pm
    #1
    bowtiesarecool
    Registered Users Posts: 1 ✭


    Hey, i just got the efibre thing a few hours ago and when I try to connect my ipad2 it just says
    "unable to join network eircom(numbers)". I've turned off the internet, turned it on, turned off my ipad, reset network and I rang the support team but he said he didn't know, put us on hold then hung up. I never had a problem with the wifi on my old box so why now? 
    thanks, Ciara


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    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    bowtiesarecool wrote: »
    Hey, i just got the efibre thing a few hours ago and when I try to connect my ipad2 it just says
    "unable to join network eircom(numbers)". I've turned off the internet, turned it on, turned off my ipad, reset network and I rang the support team but he said he didn't know, put us on hold then hung up. I never had a problem with the wifi on my old box so why now? 
    thanks, Ciara

    Hi bowtiesarecool

    I am not sure if you are still having the above connection issue. I sent on your post to managers in support and they asked if you could call them on 1890 260 260 (enter your telephone number - to be put in a efibre queue) So an agent can go through it step by step.

    Thanks, Mark


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