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Currency Exchange Permanent TSB

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  • 13-06-2013 4:55pm
    #1
    Henlars67
    Registered Users Posts: 1,272 ✭✭✭


    I went to my local branch a few minutes ago.

    I had a small amount of sterling which I wanted euros for. I was told that I'd have to lodge it to my account and that she couldn't just give me cash for it.

    My account is slightly overdrawn and I needed cash so I opted against.

    Anyone know why and when this rule came in and do any other banks operate this policy?

    What if a tourist wanted a currency exchange?

    I can't get the cash til tomorrow now as the banks are now closed.


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    #2
    neiljw24
    Registered Users Posts: 15 ✭neiljw24


    Hi Henlars67

    When I worked there 5 years ago we were told to lodge it to the customers account so that if any mistake was made we we would be able to contact the customer.

    Mistakes where made,when doing foreign exchange, that positively and negatively affected the customer.

    Hope this helps:)
    Henlars67 wrote: »
    I went to my local branch a few minutes ago.

    I had a small amount of sterling which I wanted euros for. I was told that I'd have to lodge it to my account and that she couldn't just give me cash for it.

    My account is slightly overdrawn and I needed cash so I opted against.

    Anyone know why and when this rule came in and do any other banks operate this policy?

    What if a tourist wanted a currency exchange?

    I can't get the cash til tomorrow now as the banks are now closed.


  • Options
    #3
    daheff
    Registered Users Posts: 5,864 ✭✭✭daheff


    Henlars67 wrote: »
    I went to my local branch a few minutes ago.

    I had a small amount of sterling which I wanted euros for. I was told that I'd have to lodge it to my account and that she couldn't just give me cash for it.

    My account is slightly overdrawn and I needed cash so I opted against.

    Anyone know why and when this rule came in and do any other banks operate this policy?

    What if a tourist wanted a currency exchange?

    I can't get the cash til tomorrow now as the banks are now closed.

    Dont tell the bank that you are a customer. Just go to their (or any other banks) FX desk and ask to convert the GBP to EUR.

    PTSB just want to get their paws on your money.


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    #4
    greenman09
    Registered Users Posts: 1,909 ✭✭✭greenman09


    Don't talk sh1te. Banks have their policies. Fx is through accounts only since 08 I think. AIB used to do over counter transactions but have heard recently they changed to account holders only.


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    #5
    GerardKeating
    Registered Users Posts: 7,651 ✭✭✭GerardKeating


    Henlars67 wrote: »
    What if a tourist wanted a currency exchange?

    There are Bureau de Change which cater for this, but the rates are not as good.
    daheff wrote: »
    Dont tell the bank that you are a customer. Just go to their (or any other banks) FX desk and ask to convert the GBP to EUR

    But most Bank would only buy currency from customers, so this would not work.


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    #6
    daheff
    Registered Users Posts: 5,864 ✭✭✭daheff


    greenman09 wrote: »
    Don't talk sh1te. Banks have their policies. Fx is through accounts only since 08 I think. AIB used to do over counter transactions but have heard recently they changed to account holders only.

    Do you have anything to substantiate that claim?
    GerardKeating wrote: »
    There are Bureau de Change which cater for this, but the rates are not as good.



    But most Bank would only buy currency from customers, so this would not work.

    Try BOI they will do it. or PTSB on Baggot st...just bring your passport as they require this for ID purposes.


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    #7
    BuffyBot
    Registered Users Posts: 24,924 ✭✭✭✭BuffyBot


    daheff wrote:
    Do you have anything to substantiate that claim?
    daheff wrote:
    PTSB just want to get their paws on your money.

    Do you? For someone throwing out randoms claims themselves, perhaps it might be better not to back seat moderate.


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    #8
    daheff
    Registered Users Posts: 5,864 ✭✭✭daheff


    BuffyBot wrote: »
    Do you? For someone throwing out randoms claims themselves, perhaps it might be better not to back seat moderate.


    There is no moderation in my posts. I am challenging somebody elses assertion that I am talking sh1te, that FX is through account only since 08 and have asked that they provide something to back up their claim.


    daheff wrote: »
    PTSB just want to get their paws on your money.

    OP has stated that PTSB will only let the OP conduct the FX if the funds are lodged to their account. This is not a random claim. It is based off OPs post.


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