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Aria PC issue

  • 16-06-2013 3:04am
    #1
    Registered Users, Registered Users 2 Posts: 192 ✭✭


    Hey,

    I was wondering if any of you have any experience with Aria PC as I need to return a graphics card that arrived defective (checked the PCI-E slot with two other cards, it's definitely broken) however I'm having a lot of difficulty figuring out the return process on their site. It requires an RMA number, which you input your order ref no. for but no matter what way I input it, it won't recognize it, so when I go to contact customer services and input my order no. there, it won't recognize it either.

    So, I went rooting around my account settings and discovered my order was still being "processed" despite having received it, and having payed :confused: could this have anything to do with it?

    I've seen Aria show up in a lot of builds here, so I'm hoping some of you might might be familiar with this problem? As I can't seem to find out anything else about it and their customer service hasn't responded to an email I sent on Thursday.

    I'm kind of up against the clock as well what with the 28 return policy and all, any help would be appreciated.


Comments

  • Closed Accounts Posts: 1,014 ✭✭✭Baked.noodle


    Hey,

    I have never used Aria but I have RMA'd stuff in the past. In my experience you should call them with your order number, and they should e-mail you the RMA number with instructions. Good luck.


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