diskspace.blacknight.com uses an invalid security certificate.

pizzahead77

Getting the following error in Firefox when clicking on the Subscription and Usage tab on the menu at the top of the page in Control Panel


This Connection is Untrusted
      
            
You have asked Firefox to connect securely to diskspace.blacknight.com, but we can't confirm that your connection is secure.
Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
        
What Should I Do?
         
If you usually connect to this site without problems, this error could mean that someone is
trying to impersonate the site, and you shouldn't continue.
        
Technical Information
          
diskspace.blacknight.com uses an invalid security certificate.
The certificate is not trusted because no issuer chain was provided.
(Error code: sec_error_unknown_issuer)


There is no way to proceed past this page.


Also getting it on the Accounts tab -- You have asked Firefox to connect
securely to bm.blacknight.com, but we can't confirm that your connection is secure.

mneylon

Thanks for letting us know - I'll have our developers look into this

mneylon

We've checked this on our end and the cert is valid.
If you run into issues again could you please contact our technical support team on livechat or open a ticket with them?