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paid twice in error

Nellsbells · 2013-06-21 11:16:41

Hi, I paid bill through mybills.ie last week, but then the direct debit was taken out also. Can you arrange a refund if I give you account details, thanks,

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21-06-2013 12:16pm

#1

Nellsbells

Registered Users Posts: 62 ✭✭

Join Date: October 2008

Posts: 32

Hi,

I paid bill through mybills.ie last week, but then the direct debit was taken out also. Can you arrange a refund if I give you account details, thanks,

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#2 21-06-2013 12:43pm
EI: Una

Closed Accounts Posts: 1,585 ✭✭✭

Join Date: March 2011

Posts: 1554

Hi Nellsbells,

The direct debit may have been presented for collection before you made the online payment. Do indeed private message me your Electric Ireland account number and your name/address in full, as well as the contact telephone number on your account or your date of birth.

Regards,
Una

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