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Sky Broadband

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  • 27-06-2013 10:25pm
    #1
    RobinM72
    Registered Users Posts: 6 ✭


    Has anyone else found that the wifi strength of the new sky broadband service is far below expectation? If so, how have you responded? I have spoken with their cust services a lot, their techies and they have sent out a replacement hub - all to no avail. I have no beef with the attempts they have made to address, but can only conclude their router / hub is rubbish. Any thoughts?


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    #2
    domeld
    Registered Users Posts: 322 ✭✭domeld


    How many newtorks is in range on your laptop? If a lot, use Inssider to check which channel they are use.


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    #3
    RobinM72
    Registered Users Posts: 6 ✭RobinM72


    domeld wrote: »
    How many newtorks is in range on your laptop? If a lot, use Inssider to check which channel they are use.

    At the suggestion of sky I tried channels 12 - 9 - 6 - 3 and auto. No matter what, I still end up with 2 UPC and an Eircom signal from neighbours stronger than mine. I went out today and bought a power line wifi extender - at least I get a signal upstairs now...


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    #4
    domeld
    Registered Users Posts: 322 ✭✭domeld


    Check how many network is in range using inssider.


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    #5
    Pitcairn
    Registered Users Posts: 195 ✭✭Pitcairn


    Are the Sky connection details such as username and password available.
    Could you try using your own wifi modem/router and see if the signal is stronger.


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