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Absolute Shambles of an order.

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    #62
    Flibbles
    Closed Accounts Posts: 724 ✭✭✭Flibbles


    **** you Eircom. This is actually no longer funny. You have moved my account cancellation again. Originally, I put in the cancellation on the 31st of July. Then, you moved it to the 8th August. NOW, I'm told it was the 15th of August, and it can take up to 6 weeks to cancel the order.

    And! You can't give out the UAN over the phone, it has to be by post.



    Why are you doing this to me?!


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    #63
    quad_red
    Registered Users Posts: 5,561 ✭✭✭quad_red


    Jeez, this is pretty appalling stuff. 

    Trying to choose between Vodafone and Eircom at the moment and this thread would scare me away from Eircom.


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    #64
    joe cluxton
    Registered Users Posts: 38 ✭joe cluxton


    quad_red wrote: »
    Jeez, this is pretty appalling stuff. 

    Trying to choose between Vodafone and Eircom at the moment and this thread would scare me away from Eircom.
    Be afraid , be very afraid.


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    #65
    Flibbles
    Closed Accounts Posts: 724 ✭✭✭Flibbles


    Found a bill with my UAN. Vodafone rang, checked it in their system. No pending orders, no money owed, no reason for Eircom to be holding me ransom.

    My order has now been placed with Vodafone, and will be fitted next Tuesday.

    I'M NOW FREE FROM EIRCOM!


  • Options
    #66
    Flibbles
    Closed Accounts Posts: 724 ✭✭✭Flibbles


    Eircom engineer came today and sorted my connection. In an hour I'll test it and see how it fares! :D

    It's interesting that it wasn't possible for Eircom to send me an engineer themselves in 3 months with prior notice, but Vodafone managed to send an Eircom engineer in only a week.



    Goodbye Eircom.


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