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Ongoing Eircom Dropped Broadband

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  • 02-07-2013 3:40pm
    #1
    bigpoppa
    Registered Users Posts: 459 ✭✭


    Good Afternoon

    My parents (in their 70's) have an ongoing problem with their Eircom Broadband.  Essentially the problem is it keeps dropping connection.  They had modem replaced, main phone line re-piped to their house by Eircom sub contractors and multiple engineer visits and they are still paying for broadband that does not work.

    I would appreciate a contact I could phone to try resolve it even if it means cancelling so they can try upc

    thanks in advance


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    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    bigpoppa wrote: »
    Good Afternoon

    My parents (in their 70's) have an ongoing problem with their Eircom Broadband.  Essentially the problem is it keeps dropping connection.  They had modem replaced, main phone line re-piped to their house by Eircom sub contractors and multiple engineer visits and they are still paying for broadband that does not work.

    I would appreciate a contact I could phone to try resolve it even if it means cancelling so they can try upc

    thanks in advance


    Hi bigpoppa,

    The last case we have for you is back in 2011. Can you PM your parents telephone number and I will look the broadband issues on the line.

    Thanks, Mark


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