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efiber broadband modem problem?

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  • 04-07-2013 8:53am
    #1
    hoodwinked
    Closed Accounts Posts: 5,175 ✭✭✭


    Every 2-3 weeks while browsing the internet pages will stop loading, the devices will say they are connected but not even google will load,

    if i turn off the modem for 2 minutes and turn it back on again it resolves this problem, is it a router issue? 

    i never had this issue pre-fiber, and although its not a huge problem it is really annoying in more ways than one,

    what can i do to resolve this issue permanently?


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    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    hoodwinked wrote: »
    Every 2-3 weeks while browsing the internet pages will stop loading, the devices will say they are connected but not even google will load,

    if i turn off the modem for 2 minutes and turn it back on again it resolves this problem, is it a router issue? 

    i never had this issue pre-fiber, and although its not a huge problem it is really annoying in more ways than one,

    what can i do to resolve this issue permanently?

    Hi hoodwinked

    I am afraid we need to refer you to technical support, as we do not have access to check efibre systems directly.

    Thanks, Mark


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