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Moving into a house with a cancelled Eircom account

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  • 04-07-2013 3:43pm
    #1
    Johnnio13
    Registered Users Posts: 796 ✭✭✭


    Hi folks,
    I have moved into a house that was an Eircom customer but when they left they cancelled the account. So the line is disabled.
    Is is possible to get the line re-activated without becoming an eircom customer?


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    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    Johnnio13 wrote: »
    Hi folks,
    I have moved into a house that was an Eircom customer but when they left they cancelled the account. So the line is disabled.
    Is is possible to get the line re-activated without becoming an eircom customer?


    Hi
    Johnnio13

    Any new account which connected / set up with eircom would have a 12 contract. Which is why other companies have the facility to set up a new account with them.

    Thanks, Mark


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    #3
    Johnnio13
    Registered Users Posts: 796 ✭✭✭Johnnio13


    Thanks Mark,

    Further to this I rang yesterday looking for my UAN.I was told they can't give it over the phone??? and I was told it was posted on Friday. I haven't received it and I can't get broadband set up without it. Is there any other way I can get this as I am losing a lot of work because of this? (I was told yesterday to wait for the letter....)

    Thanks,
    Johnnio


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Johnnio13 wrote: »
    Thanks Mark,

    Further to this I rang yesterday looking for my UAN.I was told they can't give it over the phone??? and I was told it was posted on Friday. I haven't received it and I can't get broadband set up without it. Is there any other way I can get this as I am losing a lot of work because of this? (I was told yesterday to wait for the letter....)

    Thanks,
    Johnnio
    Hi Johnnio13

    There is no other way and a UAN is required. I'm unable to comment on any process or proceedure another provider may have in releasing UANs but it might be worth requesting that they email it to you instead of post it?

    Thanks

    Al


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