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Someone please help!

David Jones · 2013-07-07 10:53:22

We have since April tried to get Eircom to connect us to phone and broadband and we are still waiting. Engineers came out in may and said they would return but some digging would be required to connect that house (a new build in 2006 off a private lane) I heard nothing for 2 weeks and when I phoned I got through to the…

Comments

#152 08-10-2013 12:37pm

eircom: Mark

Closed Accounts Posts: 3,441 ✭✭✭

Join Date: November 2009

Posts: 3434

David Jones wrote: »

Well so far so good. Speed averages about 6mb on what I believe is a 10mb package. Now just need to find out the order details, timeframes, billing, any months free etc. Have Pm'ed for this information.

I hope this thread whilst providing entertainment for some, at least highlights the need for something to change about the way Eircom does business with its customers. I hope that Comreg and the powers that be look at the line rental monopoly thing and enforce changes that benefit all. Monopolies by their very nature are inefficient and stagnant. Competition is healthy. This thread may also give some hope to those experiencing similar.

Anyway thanks for following.

David

Hi David Jones

Just updating the thread as per our PMs today. Appreciate the feedback you PMd.

Mark

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#153 08-10-2013 12:59pm

David Jones

Registered Users, Registered Users 2 Posts: 901 ✭✭✭

Join Date: November 2005

Posts: 835

Just got all the information today regarding account details etc. Once again a big thank you to Mark for all his help and staying on this till its conclusion.

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#154 08-10-2013 1:27pm

eircom: Mark

Closed Accounts Posts: 3,441 ✭✭✭

Join Date: November 2009

Posts: 3434

David Jones wrote: »

Just got all the information today regarding account details etc. Once again a big thank you to Mark for all his help and staying on this till its conclusion.

No worries Dave

Mark

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