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Procedure for Nuisance Calls

talla · 2013-07-09 23:17:52

Hi, Since mid last week my mother has been getting nuisance calls each night at exactly midnight. The first couple of nights, my mother answered the call but no one spoke on the other end of the line and she hung up. She discussed with the guards but they said they can't do anything unless eircom pass on the details to…

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10-07-2013 12:17am

#1

talla

Registered Users Posts: 1,617 ✭✭✭

Join Date: November 2002

Posts: 1505

Hi,
Since mid last week my mother has been getting nuisance calls each night at exactly midnight.
The first couple of nights, my mother answered the call but no one spoke on the other end of the line and she hung up.
She discussed with the guards but they said they can't do anything unless eircom pass on the details to them.
What is the procedure for reporting to Eircom and what exactly are her options apart from getting a number change?
Cheers.

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#2 10-07-2013 11:49am
eircom: Tracey

Closed Accounts Posts: 795 ✭✭✭

Join Date: April 2013

Posts: 795

Hi talla,

The process for reporting nuisance calls to Eircom is to dial 1800 689 689. They will report the issue for you and then they can pass it on to the irrelevant section.

Thanks

Tracey

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