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Laptop won't connect to Internet using tp router

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  • 11-07-2013 6:41pm
    #1
    soupdrinker
    Registered Users Posts: 66 ✭✭


    As title says, I can't access the Internet on my laptop using the wireless router .... It was working fine until a few days ago when it just stopped working.

    I can access the Internet on my smartphone using the wifi. I've contacted both support for imagine and tp link but neither will help.

    The wireless connection is showing up on the laptop under the network connections with a full signal.

    When I click diagnose problem it says windows has detected an IP address conflict and another pc on the network has the same IP address - but there is no other pc!!!!!

    Any suggestions of what I can try????


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    #2
    jthrppel
    Registered Users Posts: 71 ✭✭jthrppel


    See whether you can connect with your smart phone turned off (fully)?
    It may be that ip conflict is with your phone. You can always assign a different ip number after change the setting to manual instead of DHCP. May be 192.168.15.3 and Router address and DNS to 192.168.15.1


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    #3
    miller50841
    Closed Accounts Posts: 1,525 ✭✭✭miller50841


    Turn all devices off including the wireless router mine done this last night so just knocked all devices connected off and let reset and connected again after a few minutes.


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    #4
    soupdrinker
    Registered Users Posts: 66 ✭✭soupdrinker


    Thanks for the replies. I did try switching everything off but that doesn't work.

    Tried switching off the smartphones but it still doesn't work !!!!!!


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    #5
    miller50841
    Closed Accounts Posts: 1,525 ✭✭✭miller50841


    Does your laptop have a switch to turn it on/off seperatley mine does


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    #6
    jthrppel
    Registered Users Posts: 71 ✭✭jthrppel


    see whether you can connect laptop with an ethernet cable to your router. You must have one of the cables that came with router.


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    #7
    jthrppel
    Registered Users Posts: 71 ✭✭jthrppel


    Is your TP link is a powerlink that connects to your router? May be reset the TPlink? See whether you can connect directly to router by an ethernet cable. You should see an icon in the task bar or should get a message about the connection.


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    #8
    soupdrinker
    Registered Users Posts: 66 ✭✭soupdrinker


    I've tried connecting the router to the laptop but that doesn't work either :) it's saying that the laptop is connecting to the wireless connection but not to the Internet!

    Could my laptop be at the end of its life?


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    #9
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,448 Mod ✭✭✭✭dub45


    Have you tried turning off the firewall on your laptop? Also have you tried the laptop in another wifi situation?


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