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Credit Card Services

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  • 19-07-2013 5:02pm
    #1
    oB1
    Registered Users Posts: 706 ✭✭✭


    Hi Guys,

    I seem to be posting here a lot, sorry!

    I need to make contact to the credit card services dept. from abroad, but even when i ring the international number, it wont connect me for some reason. i have tried every which way, and any number i could find, but still nothing, maybe my phone wont allow me to call you to Ireland or something.

    Would it be possible, if i PM'd my American number to you, to get someone from the credit card services dept. to contact me?

    It's with regards to payments etc. and it's actually kinda urgent, so that'd be great!

    Thanks


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    #2
    dobsdave
    Closed Accounts Posts: 1,814 ✭✭✭dobsdave


    RobertHopkins wrote: »
    Hi Guys,

    I seem to be posting here a lot, sorry!

    I need to make contact to the credit card services dept. from abroad, but even when i ring the international number, it wont connect me for some reason. i have tried every which way, and any number i could find, but still nothing, maybe my phone wont allow me to call you to Ireland or something.

    Would it be possible, if i PM'd my American number to you, to get someone from the credit card services dept. to contact me?

    It's with regards to payments etc. and it's actually kinda urgent, so that'd be great!

    Thanks
    What number are you using? I rang them earlier no problem from the US.


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    #3
    oB1
    Registered Users Posts: 706 ✭✭✭oB1


    dobsdave wrote: »
    What number are you using? I rang them earlier no problem from the US.
    [font=Arial, Helvetica, Verdana, sans-serif]+353 56775 7303 -- i think what it is, is that i don't have any international minutes with my phone provider over here.[/font]


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    #4
    dobsdave
    Closed Accounts Posts: 1,814 ✭✭✭dobsdave


    RobertHopkins wrote: »
    +353 56775 7303 -- i think what it is, is that i don't have any international minutes with my phone provider over here.
    Ok, I use keepcalling.com, its a kind of virtual calling card.
    10us dollars gets you 1000 minutes to a landline back at home.
    Just use a local number for access.(which are usually free)
    You can also use it at home for international calls.


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    #5
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Hi Robert, 

    Credit Card Services can be reached on 00 353 56 7757747.

    If you haven't spoken to a rep yet, please send a PM with your contact number and we will ask them to contact you. 

    Thanks

    Billy


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    #6
    oB1
    Registered Users Posts: 706 ✭✭✭oB1


    Bank of Ireland: Billy wrote: »
    Hi Robert, 

    Credit Card Services can be reached on 00 353 56 7757747.

    If you haven't spoken to a rep yet, please send a PM with your contact number and we will ask them to contact you. 

    Thanks

    Billy
    Thanks Billy,

    I tried to PM you there, but it wouldn't let me, as i think you have chosen not to receive them?

    perhaps let me know what to do ?

    Thanks!


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    #7
    dobsdave
    Closed Accounts Posts: 1,814 ✭✭✭dobsdave


    Bank of Ireland: Billy wrote: »
    Hi Robert, Credit Card Services can be reached on 00 353 56 7757747.If you haven't spoken to a rep yet, please send a PM with your contact number and we will ask them to contact you. ThanksBilly
    Billy,

    That is incorrect

    The code to dial out is 011 from the US, number is 011 353 56 7757747


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    #8
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Hi Robert, 

    There shouldn't be any issues sending a PM.

    Can you select one of the BOI Reps names from the right hand navigation menu and let us know if it allows you to send it that way. 

    Thanks

    Billy


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    #9
    oB1
    Registered Users Posts: 706 ✭✭✭oB1


    Bank of Ireland: Billy wrote: »
    Hi Robert, 

    There shouldn't be any issues sending a PM.

    Can you select one of the BOI Reps names from the right hand navigation menu and let us know if it allows you to send it that way. 

    Thanks

    Billy


    Hi Billy,

    This is the message that appears when i try to send a PM to you :(


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    #10
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Hi Robert, 

    There doesn't seem to BE any error message in your last post. 
    We are successfully receiving PMs.

    Can you try it from another browser on the same computer and let us know if you are getting a similar message when sending the PM. 

    Thanks

    Billy


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    #11
    oB1
    Registered Users Posts: 706 ✭✭✭oB1


    Bank of Ireland: Billy wrote: »
    Hi Robert, 

    There doesn't seem to BE any error message in your last post. 
    We are successfully receiving PMs.

    Can you try it from another browser on the same computer and let us know if you are getting a similar message when sending the PM. 

    Thanks

    Billy

    Sorry Billy,

    Yep - same error messages, on different browsers, AND different PC's


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    #12
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Hi Robert,

    I'll have that looked into.

    I've sent you a private message from our Reps inbox so you should be able to respond to that message privately.

    Thanks

    Billy


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    #13
    oB1
    Registered Users Posts: 706 ✭✭✭oB1


    Bank of Ireland: Billy wrote: »
    Hi Robert,

    I'll have that looked into.

    I've sent you a private message from our Reps inbox so you should be able to respond to that message privately.

    Thanks

    Billy
    Hi Billy,

    Thanks for that! - i have replied to that message, with my US number..

    Thanks again!

    Robert


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