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Problem with bill

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  • 22-07-2013 2:41pm
    #1
    ash23
    Closed Accounts Posts: 4,791 ✭✭✭


    Hi,
    I haven't gotten a bill for July. I am on paperless billing. I see an outstanding amount but no bill. Also, I upgraded a couple of weeks ago from limited broadband to unlimited. But online it's telling me that I have used 118% of my 10GB limit.....not sure why it hasn't been changed yet.


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    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    ash23 wrote: »
    Hi,
    I haven't gotten a bill for July. I am on paperless billing. I see an outstanding amount but no bill. Also, I upgraded a couple of weeks ago from limited broadband to unlimited. But online it's telling me that I have used 118% of my 10GB limit.....not sure why it hasn't been changed yet.

    Hi ash23

    There is an issue with a few bills updating on 'my eircom'. Can you PM me with your eircom account number and e-mail address I can try send it to you via e-mail.

    Thanks, Mark


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