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Cannot "activate mobile phone"

4g92mit · 2013-07-23 16:38:41

Hello, When I log into my on line bank account, I select "Manage accounts" then "activate my mobile phone" and click "Activate". However when I enter the 7 digit security code that was sent out by post, it doesn't work. I received another code but it doesn't work either. Any help appreciated.

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23-07-2013 5:38pm

#1

4g92mit

Registered Users Posts: 61 ✭✭

Join Date: March 2010

Posts: 59

Hello,

When I log into my on line bank account, I select "Manage accounts" then "activate my mobile phone" and click "Activate".
However when I enter the 7 digit security code that was sent out by post, it doesn't work. I received another code but it doesn't work either.

Any help appreciated.

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#2 24-07-2013 9:27am
Bank of Ireland: Billy

Closed Accounts Posts: 1,066 ✭✭✭

Join Date: March 2012

Posts: 1035

Hi 4g92mit,

Thanks for posting.

If you call Banking 365 on 0818 365 365 / 00 353 1 4044000 a rep will be happy to look into this for you.

Representative assisted hours are 8am - 12midnight Monday to Friday and 9am - 6pm Saturday, Sunday and holidays.

Thanks

Billy

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