Permanent tsb email - wtf?

stop animal cruelty

checked my other email that I hardly ever use, got an email from Permanent tsb 8 days ago ...

"We are writing to let you know that our monitoring process has temporarily suspended your access to Open24.

This has been done due to the number of incorrect login attempts.
Therefore, you required to follow a security procedure in order to regain access to online service." - dunno what this is about, I have nothing to do with permanent tsb...

then I recieved this email today and yesterday...

"YOUR ACCOUNT HAS BEEN LOCKED FOR SECURITY REASONS.

The restore form is attached to this email. Please download the attachment, open it and follow the instructions on your screen.

We apologize for any inconvenience this may have caused
Please don't reply directly to this automatically-generated e-mail message."

These emails were sent to my junk. Is this some kind of spam/scam?? I have no idea what they are about, as I said I dont have an account or anything to do with per tsb. Kinda freaked out someone tryna hack my computer as well

Skid X

If you don't have an account with them, it's spam. It's not sent by Permanent TSB, it's a scammer chancing his arm. Delete it.

I get lots of them Don't worry about it.

paddymc1

stop animal cruelty wrote: »

checked my other email that I hardly ever use, got an email from Permanent tsb 8 days ago ...

"We are writing to let you know that our monitoring process has temporarily suspended your access to Open24.

This has been done due to the number of incorrect login attempts.
Therefore, you required to follow a security procedure in order to regain access to online service." - dunno what this is about, I have nothing to do with permanent tsb...

then I recieved this email today and yesterday...

"YOUR ACCOUNT HAS BEEN LOCKED FOR SECURITY REASONS.

The restore form is attached to this email. Please download the attachment, open it and follow the instructions on your screen.

We apologize for any inconvenience this may have caused
Please don't reply directly to this automatically-generated e-mail message."

These emails were sent to my junk. Is this some kind of spam/scam?? I have no idea what they are about, as I said I dont have an account or anything to do with per tsb. Kinda freaked out someone tryna hack my computer as well

Permanent tsb do not contact you by e-mail even if you did have account. It phishing mail more than likely. Delete it don't open any attachments. You could also noticed Permanent tsb through there web site that you received this mail...

BGozIE

It sounds like a scam for sure. You dont have a PTSB account, so dont worry. It would be interesting to se whats on the form, but I would not recommend opening the attachment/saving it to your computer.

What email service do you use? (gmail, hotmail etc, or is it a POP email system like outlook etc)

2012paddy2012

stop animal cruelty wrote: »

checked my other email that I hardly ever use, got an email from Permanent tsb 8 days ago ...

"We are writing to let you know that our monitoring process has temporarily suspended your access to Open24.

This has been done due to the number of incorrect login attempts.
Therefore, you required to follow a security procedure in order to regain access to online service." - dunno what this is about, I have nothing to do with permanent tsb...

then I recieved this email today and yesterday...

"YOUR ACCOUNT HAS BEEN LOCKED FOR SECURITY REASONS.

The restore form is attached to this email. Please download the attachment, open it and follow the instructions on your screen.

We apologize for any inconvenience this may have caused
Please don't reply directly to this automatically-generated e-mail message."

These emails were sent to my junk. Is this some kind of spam/scam?? I have no idea what they are about, as I said I dont have an account or anything to do with per tsb. Kinda freaked out someone tryna hack my computer as well

Update your anti virus and spyware .... Mustn't be up to date or you would get a warning of these type of emails ... Be prepared for financial loss if you do allow a virus onto your os

stop animal cruelty

thanks for all the replys, no didnt open any attachment or saved anything..read over it a few things again, doesnt come across as very professional..looks fishy alrite. The fecker.

BGozIe - I use hotmail

AlmightyCushion

It's definitely a scam. There was another thread on here about it a while ago.

BGozIE

2012paddy2012 wrote: »

Update your anti virus and spyware .... Mustn't be up to date or you would get a warning of these type of emails ... Be prepared for financial loss if you do allow a virus onto your os

The OP's local anti-virus and spyware has absolutely no barring on this as this is an IMAP email account, i.e hosted on the email providers servers.
Unless of course the OP decided to download/save that attachment.

stop animal cruelty wrote: »

thanks for all the replys, no didnt open any attachment or saved anything..read over it a few things again, doesnt come across as very professional..looks fishy alrite. The fecker.

BGozIe - I use hotmail

Hotmail is fairly terrible at blocking out junk/spam/scam emails. Generally gmail is much better. I use both as I couldn't get my name on gmail ...

elleelle19

I got 3 emails from "PTSB" saying my account was lock due to suspicious activity with a form to fill out, obviously I didn't open them and just deleted.

Is there a way to report this to PTSB so they can warn their customers?

OldNotWIse

I have an ac with them, and I got a load of these emails a while ago. Best to ignore.

Called them but they didnt seem interested in taking a log of it, just said to ignore.

EB_2013

elleelle19 wrote: »

I got 3 emails from "PTSB" saying my account was lock due to suspicious activity with a form to fill out, obviously I didn't open them and just deleted.

Is there a way to report this to PTSB so they can warn their customers?

I got one of those emails a few weeks ago and contacted them through Twitter and they said just forward any more emails to info@permanenttsb.ie so they can keep an eye on them.

OUTDOORLASS

If you are logging onto OPEN24, there is a big block, warning you of this.
Something on the lines of....

PROTECT YOURSELF FROM PHISHING AND ITENTITY THEFT
PTSB WILL NEVER EMAIL OR TEXT YOU :
ASKING FOR YOUR LOG ON DETAILS
ASKING FOR PASSWORD OR PERSONAL DETAILS
ASKING YOU TO LOG ON TO OUR SITE

IF YOU GET AN EMAIL OR TEXT OR POP-UP ASKING FOR ANY OF THE ABOVE, PLEASE CONTACT US
IMMEDIATELY ON 1890 500121.


rgs,

Xenji

Had 3 of them this morning in my spam folder, in all honestly if you are dumb enough to fall for a scam like this, you deserve to lose your money.

Skid X

http://www.thejournal.ie/phishing-ptsb-ireland-1009401-Jul2013/

A PHISHING SCAM, whereby email-users are sent bogus messages purporting to be from Permanent TSB, appears to be on the increase.

A spokesperson for the bank said they had been hearing reports of a rise in similar con-efforts in Ireland in recent weeks, and that branding from various financial institutions was being used to try and fool customers into handing over personal details.

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2012paddy2012 wrote: »

Update your anti virus and spyware .... Mustn't be up to date or you would get a warning of these type of emails ... Be prepared for financial loss if you do allow a virus onto your os

or you could do what the head of IT in one of the U.S agencies did when he had malware.... destroy your computer...or for him 26 million worth:) it was the wrong solution!