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UPC HD Television Service - Issues

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  • 05-08-2013 8:12pm
    #1
    JShannow
    Registered Users Posts: 80 ✭✭


    Hi All,


    Are people in the area having issues with the UPC hd box? overlapping recordings, guide not working or so unresponsive that it is unusable...

    UPC claim a software update was rolled out which they have now factory reset the box but still not working..


    Thanks!


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    #2
    shinzon
    Registered Users Posts: 5,460 ✭✭✭shinzon


    JShannow wrote: »
    Hi All,


    Are people in the area having issues with the UPC hd box? overlapping recordings, guide not working or so unresponsive that it is unusable...

    UPC claim a software update was rolled out which they have now factory reset the box but still not working..


    Thanks!

    That sounds exactly like the issues ive been having for the last 4-5 days, except the box in the morning sometimes displays a picture then snow then a picture, have to keep plugging it out and back in again to get a stable picture, ive also had the guide freeze on me then goto loading then coming back but all the programs are in the wrong place on the guide, also the box has been freezing again necessitating a restart, have a tech coming out on Thursday to investigate issue

    Shin


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    #3
    Bodan
    Registered Users Posts: 448 ✭✭Bodan


    There was a software update done last week where they added some nice new features, but in the mean time they made the box slow and unresponsive.

    It is so slow to change the channel sometimes, that i have enough time to browse through half the analogue channels before its actually changed.

    I think if enough people rang up to complain, they would roll us back to the previous software until they ironed out all these bugs.


  • Options
    #4
    JShannow
    Registered Users Posts: 80 ✭✭JShannow


    Bodan wrote: »
    There was a software update done last week where they added some nice new features, but in the mean time they made the box slow and unresponsive.

    It is so slow to change the channel sometimes, that i have enough time to browse through half the analogue channels before its actually changed.

    I think if enough people rang up to complain, they would roll us back to the previous software until they ironed out all these bugs.

    They have rolled me back now, and done a factory reset of the box and still the same..

    The box was always slow but now it is a disaster! Coronation street or Eastenders didn't record properly this evening and the other half is not happy!


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