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Apple ID password

  • 05-08-2013 10:18pm
    #1
    Registered Users Posts: 2,320 ✭✭✭


    I can't remember my Apple ID and when I go to reset it via email, I don't get any emails?? I've tried this twice or three times now and still no emails have arrived. The security questions I can't remember either....and the support is no good, can't get an appointment for days....has this ever happened to anyone?


Comments

  • Registered Users, Registered Users 2 Posts: 5,359 ✭✭✭DubDJ


    I can't remember my Apple ID and when I go to reset it via email, I don't get any emails?? I've tried this twice or three times now and still no emails have arrived. The security questions I can't remember either....and the support is no good, can't get an appointment for days....has this ever happened to anyone?


    Are you sure the emails going to the correct address? You haven't signed up with one email and thought you used a different one? Firstly make sure it's the right email, and secondly check your spam folder. That's usually the culprit of missing emails.


  • Registered Users, Registered Users 2 Posts: 8,326 ✭✭✭Zapp Brannigan


    If you go through expresslane.apple.com do they not offer you a webchat option to help fix this?


  • Registered Users Posts: 2,320 ✭✭✭splashthecash


    If you go through expresslane.apple.com do they not offer you a webchat option to help fix this?

    No webchat option - You have to leave a number and it wont accept an irish number. This is really pissing me off now


  • Registered Users, Registered Users 2 Posts: 9,197 ✭✭✭kensutz


    Webchat won't be able to help, they'll just schedule a callback to you. Best bet is to call AppleCare and they'll get it sorted.


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