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Did not receive a welcome pack in the post with new account.

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  • 06-08-2013 4:00pm
    #1
    wayne0308
    Registered Users Posts: 428 ✭✭


    Hi,

    I moved into a new apartment a couple of weeks back and moved the electric account to my name. I was supposed to get a welcome pack but this hasn't arrived. Would it be possible to get my account number from you so I can sign in to my account online for viewing bills etc.?

    Thanks,

    Wayne.


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    #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi Wayne,

    The welcome information can take up to 20 working days to issue. If you private message your electricity MPRN (meter point reference number) or contact telephone number, and your name/address, we can check what stage the registration is at.

    Regards,
    Una


  • Options
    #3
    wayne0308
    Registered Users Posts: 428 ✭✭wayne0308


    Electric Ireland: Una wrote: »
    Hi Wayne,

    The welcome information can take up to 20 working days to issue. If you private message your electricity MPRN (meter point reference number) or contact telephone number, and your name/address, we can check what stage the registration is at.

    Regards,
    Una

    Hi Una,

    Thanks for your quick reply. I've PM'd you with my account details.

    Thanks again,

    Wayne.


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