MPRN number question

PenguinForce

Hi, recently I was asked by my parents to look into a problem they are having with their business about their meter readings. Two years ago their shop was on fire and the landlord replaced the old meter with a new one.

Now they've been sending ESB their readings but apparently for the last two years ESB have not received any of the readings. So my question is does a new meter requires a new MPRN number? Because all the bills that was sent to my parent's business has been the old MPRN and they've always used it when submitting their readings.

Thanks.

Cerco

I know of an instance where a new meter was supplied and a new MPRN was issued. I don't know if it happens in all cases.

Cannot understand why you are asking this since the MPRN is clearly shown on the meter. If the meter is being read then the relevant MPRN is there to note.

PenguinForce

Thanks for the reply. I was asking because my parents told me that my sister changed the MRPN number to the new one however all their bills still contain the old MRPN number. So it got me wondering if a new meter is installed does it mean it use the new MRPN when submitting the readings.

ted1

Each meter has a serial number, this gets tied to the MPRN, ring the MRSO on 1850 20 04 06. And check the serial number againest the MPRN.

The should have updated the serial number if they kept the old MPRN