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samsung galaxey 4 - only working on wifi

magic roundabou · 2013-08-10 19:26:20

hey just got a new Samsung galaxy 4 and have it set up where most things are working but for some reason the emails / internet is only working when its hooked up to wifi but not if I am out and about - is this a network thing or just a case of ticking an option on the phone thanks in advance clare

10-08-2013 8:26pm

#1

magic roundabou

Registered Users, Registered Users 2 Posts: 246 ✭✭

Join Date: June 2005

Posts: 133

hey
just got a new Samsung galaxy 4 and have it set up where most things are working but for some reason the emails / internet is only working when its hooked up to wifi but not if I am out and about - is this a network thing or just a case of ticking an option on the phone
thanks in advance
clare

0

Comments

#2 10-08-2013 9:59pm

wotzgoingon

Registered Users, Registered Users 2 Posts: 14,309 ✭✭✭✭

Join Date: September 2008

Posts: 14132

magic roundabou wrote: »

hey
just got a new Samsung galaxy 4 and have it set up where most things are working but for some reason the emails / internet is only working when its hooked up to wifi but not if I am out and about - is this a network thing or just a case of ticking an option on the phone
thanks in advance
clare

Make sure you put in the APN settings. Just google for Network name APN settings. e.g. Vodafone APN settings.

0
#3 10-08-2013 10:18pm

Gaffs89

Registered Users Posts: 321 ✭✭

Join Date: October 2010

Posts: 315

Make sure Mobile data is ticked.
Settings/connections/more networks/mobile networks /then tick mobile data.

0
#4 14-08-2013 9:09pm

magic roundabou

Registered Users, Registered Users 2 Posts: 246 ✭✭

Join Date: June 2005

Posts: 133

Thanks a million G that worked

0