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Candy 10122 dishwasher not draining

  • 19-08-2013 9:24pm
    #1
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,478 ✭✭✭✭


    Have a candy 12 place integrated dishwasher that's not draining. I suspect jam jar labels are the culprit.
    Cleaned out filters, checked drain hose its clear, hosed it out, it worked a few times but its not draining again.

    Now I'm guessing its the pump, I've disassembled dishwashers before (with help from this forum!) but this one is still on warranty (nov 2012)

    Just wondering

    Will messing around with the pump invalidate the warranty?
    Will they send someone out for free as its in warranty?
    If its a blockage would they usually charge for the labour and call out?
    Is anyone familiar with this model, the pump is at the front and doesn't seem that accessible.

    Thanks in advance


Comments

  • #2
    byte
    Moderators, Regional North West Moderators Posts: 19,130 Mod ✭✭✭✭byte
    byte


    As it's under warranty, just get Hoover Candy to fix it for free.


  • #3
    The Red Ace
    Registered Users, Registered Users 2 Posts: 1,377 ✭✭✭The Red Ace


    fix it free, not likely if its the customers fault that its broken, it is not a major problem to check the emptying pump in a candy only one screw to be removed to undo it


  • #4
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,478 ✭✭✭✭colm_mcm


    The Red Ace wrote: »
    fix it free, not likely if its the customers fault that its broken, it is not a major problem to check the emptying pump in a candy only one screw to be removed to undo it

    There's an access panel on the front you can unclip, do you think you can get the pump apart from there. Would mean not having to pull the dw out of the kitchen again which would be good.


  • #5
    The Red Ace
    Registered Users, Registered Users 2 Posts: 1,377 ✭✭✭The Red Ace


    No, you will have to take it out, the emptying pump is in the middle of the base, just take your time and you will get there, turn off the water supply and unplug it while you are at it.


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