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.mp4 videos from Galaxy SII not showing in Windows file manager

  • 21-08-2013 8:55am
    #1
    irishdude11
    Registered Users Posts: 377 ✭✭


    My mother has a Galaxy SII with lots of photos and videos on it. She wants to transfer these to her Windows 7 laptop but when she connects the phone to the laptop and browses to the folder with the photos and videos, only the photos appear in Windows explorer.

    These .mp4 video files do appear if she browses to them using on the phone using the SII's own file manager.

    Her Android OS is version 4.1.2.

    So any ideas why they don't show up in Windows?


Comments

  • #2
    Riesen_Meal
    Registered Users, Registered Users 2 Posts: 10,580 ✭✭✭✭Riesen_Meal


    irishdude11 wrote: »
    My mother has a Galaxy SII with lots of photos and videos on it. She wants to transfer these to her Windows 7 laptop but when she connects the phone to the laptop and browses to the folder with the photos and videos, only the photos appear in Windows explorer.

    These .mp4 video files do appear if she browses to them using on the phone using the SII's own file manager.

    Her Android OS is version 4.1.2.

    So any ideas why they don't show up in Windows?

    Have you the codec installed to see them on your windows machine?

    Download k lite codec pack basic and install it, whilst doing so tick what file types you want to associate with media player and it should work then...


  • #3
    5starpool
    Subscribers Posts: 32,856 ✭✭✭✭5starpool


    Make sure windows shows hidden file types perhaps? I can't imagine mp4 files being a hidden file type, but will only take a few seconds to find out if that is the problem or not.


  • #4
    irishdude11
    Registered Users Posts: 377 ✭✭irishdude11


    Cheers, I'll look into those ideas when I get home this evening. One other thing, she forgot to mention to me originally - these files used to show up in Windows Explorer a few weeks ago but one day her Android OS was updated (automatically) and it seems the files haven't been showing since then.


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