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Logging in to boards on my phone?

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  • 21-08-2013 2:06pm
    #1
    Vinz Mesrine
    Banned (with Prison Access) Posts: 2,833 ✭✭✭


    I was sent this way from the Android forum, i am having issues logging into boards on my phone. I am getting messages saying that there was an internal server error. I have tried on Wifi and 3g and have tried 3 different browsers on my phone to access boards.ie, touch.boards.ie and m.boards.ie. I am not having any luck with any of them.


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    #2
    Boards.ie: Rónán
    Closed Accounts Posts: 382 ✭✭Boards.ie: Rónán


    Vinz Mesrine wrote: »
    I was sent this way from the Android forum, i am having issues logging into boards on my phone. I am getting messages saying that there was an internal server error. I have tried on Wifi and 3g and have tried 3 different browsers on my phone to access boards.ie, touch.boards.ie and m.boards.ie. I am not having any luck with any of them.

    Hi Vinz Mesrine,

    What phone / OS are you currently using? Odd you're getting a 500. Could you fire on a screen of the error page you're encountering if possible please?


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    #3
    Vinz Mesrine
    Banned (with Prison Access) Posts: 2,833 ✭✭✭Vinz Mesrine


    Hi there Ronan,

    I am using a Galaxy s4. I have tried to access all 3 versions of boards through Dolphin Browser, Google Chrome and the stock browser on the phone. I have tried through WiFi and also through the regular 3G/H+ connection. I get the same message each time which is "An internal server error occured. Please try again later." I will try and upload a picture of the screen now.


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    #4
    Vinz Mesrine
    Banned (with Prison Access) Posts: 2,833 ✭✭✭Vinz Mesrine


    This is what i am getting

    Screenshot_2013_08_22_10_17_15.png


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    #5
    Boards.ie: Rónán
    Closed Accounts Posts: 382 ✭✭Boards.ie: Rónán


    Thanks for the details, will try my best to get round to this today


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    #6
    Vinz Mesrine
    Banned (with Prison Access) Posts: 2,833 ✭✭✭Vinz Mesrine


    Hi Ronan,

    Just wondering if there is any update on this?


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    #7
    Boards.ie: Rónán
    Closed Accounts Posts: 382 ✭✭Boards.ie: Rónán


    No not yet unfortunately.

    I've been testing here on a variety of devices, have been unable to recreate anything close to the issues you've detailed above.

    Is there anything out of the ordinary with regards to your connection ? (connecting via a proxy on wifi, non standard ISP over 3G, etc,) anything at all like that ?

    I notice from the screen you attempted to log in via www in that instance, do you receive the same message / screen when attempting to log in via touch ?

    Could you also confirm your OS for me pls, thanks.


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    #8
    Vinz Mesrine
    Banned (with Prison Access) Posts: 2,833 ✭✭✭Vinz Mesrine


    Im connected through a regular 50MB UPC connection, i have also tried it through Meteors 3G and got the same results.

    I am using Android 4.2

    I have tried www. , touch. and m. and have received the same messages on all.


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    #9
    Boards.ie: Rónán
    Closed Accounts Posts: 382 ✭✭Boards.ie: Rónán


    Vinz Mesrine wrote: »
    Im connected through a regular 50MB UPC connection, i have also tried it through Meteors 3G and got the same results.

    I am using Android 4.2

    I have tried www. , touch. and m. and have received the same messages on all.

    Haven't forgotten about this one, have tracked the issue down to our load balancers.

    It's a device specific issue for sure, I'm going to try sift through our logs and see if I can dig out some of your requests.

    Will hopefully be able to glean some further info tomorrow morning, I'll be in touch as soon as I have some updates.


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    #10
    Vinz Mesrine
    Banned (with Prison Access) Posts: 2,833 ✭✭✭Vinz Mesrine


    Did you every get to the bottom of this Ronan?


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