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Broadband suddenly so slow

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  • 22-08-2013 10:01pm
    #1
    augusta24
    Registered Users Posts: 633 ✭✭✭


    Hi there,

    Have been with eircoms since January and up until now I don't think we've had any problems with speed... However for the past 2-3 days our broadband has suddenly become sooo slow! It's driving me crazy!!

    I don't know why this would suddenly happen... Anyone any ideas??


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    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    augusta24 wrote: »
    Hi there,

    Have been with eircoms since January and up until now I don't think we've had any problems with speed... However for the past 2-3 days our broadband has suddenly become sooo slow! It's driving me crazy!!

    I don't know why this would suddenly happen... Anyone any ideas??
    Hi augusta24

    Can you confirm the speeds you are getting at the moment.

    How many devices are connected at the moment?

    Can you PM your tel no: so I can run a few checks.

    Thanks, Mark


  • Options
    #3
    augusta24
    Registered Users Posts: 633 ✭✭✭augusta24


    eircom: Mark wrote: »
    Hi augusta24

    Can you confirm the speeds you are getting at the moment.

    How many devices are connected at the moment?

    Can you PM your tel no: so I can run a few checks.

    Thanks, Mark

    Thanks mark, I've just pmd you details of a speed text... Just ran another to double check first was right and it confirmed that download speed is 0.11 Mb/s and upload is 36 kb/s !


  • Options
    #4
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    augusta24 wrote: »
    eircom: Mark wrote: »
    Hi augusta24

    Can you confirm the speeds you are getting at the moment.

    How many devices are connected at the moment?

    Can you PM your tel no: so I can run a few checks.

    Thanks, Mark

    Thanks mark, I've just pmd you details of a speed text... Just ran another to double check first was right and it confirmed that download speed is 0.11 Mb/s and upload is 36 kb/s !
    Hi augusta24

    I checked your line and connection.

    Have you moved the modem to a different connection point (not the main socket.)

    can you check if the splitter is lose or connect to the wrong points - http://bit.ly/PIBDSJ

    Let me know how you get on.

    Mark


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