Xbox One Pre-Order Thread! Where are you getting yours?

peteeeed

ADarkKnight88 wrote: »

No i didnt queue, walked in at about 8 45

Forza too

how much was forza?

403 Forbidden

Picked up mine in Tesco Clearwater at 7:30. They only had 4 as Staff took the other 6.

Forza Day one edition! Just what i was looking for

Mikebyrne

Any update on Xtra Vision forcing you to buy a game with your pre order Xbox One??

ch750536

ADarkKnight88 wrote: »

No i didnt queue, walked in at about 8 45

Forza too

Ah, I'd already left by then, 7 left.

Vinz Mesrine

Mikebyrne wrote: »

Any update on Xtra Vision forcing you to buy a game with your pre order Xbox One??

They are not allowed to sell the console on its own. A game or accessory has to be purchased or no console, despite the pre-order only being on the console itself. Absolutely ridiculous.

Mikebyrne

Vinz Mesrine wrote: »

They are not allowed to sell the console on its own. A game or accessory has to be purchased or no console, despite the pre-order only being on the console itself. Absolutely ridiculous.

Who's not "allowing" them??

Vinz Mesrine

Mikebyrne wrote: »

Who's not "allowing" them??

Head office. Refunds to anyone who doesn't want to buy a game or accessory.

ADarkKnight88

peteeeed wrote: »

how much was forza?

Came with it

TweekeewT

liamog wrote: »

Both of mine were changed from UPS Saver to UPS Express Saver at around 3:30 this morning. Where do you see the In Transit: On Time info?

Here's my tracking page:

Mikebyrne

Vinz Mesrine wrote: »

Head office. Refunds to anyone who doesn't want to buy a game or accessory.

I wonder what Microsoft think about this??

How legal is this, doesn't sound right to me

Vinz Mesrine

Mikebyrne wrote: »

I wonder what Microsoft think about this??

How legal is this, doesn't sound right to me

It's absolutely ridiculous. Plenty of pissed off parents this morning I would imagine.

liamog

Strange, mine don't say on-time and don't have an entry for scheduled delivery

Grahamer666

Vinz Mesrine wrote: »

They are not allowed to sell the console on its own. A game or accessory has to be purchased or no console, despite the pre-order only being on the console itself. Absolutely ridiculous.

If I preordered a console in Xtravision and was not told this at the time then i would not be leaving the shop until i had my console. There is no way people should let them get away with that.

Vinz Mesrine

Grahamer666 wrote: »

If I preordered a console in Xtravision and was not told this at the time then i would not be leaving the shop until i had my console. There is no way people should let them get away with that.

There's no point in giving out to the staff about it, it has come directly from head office. You're 100% right though, your pre-order would have been on the console not the console+a game. It's even more ridiculous considering fifa or forza come bundled in the box so you have to buy a second game before they'll give you your console.

harry4jmjk

How frustrating are Microsoft??

Firstly they have my shipping address listed as Waterford when in fact I live in Wexford. Tried calling UPS to change the delivery address but they can't do anything until the item arrives at the Depot in Dublin. UPS are also saying that it won't be delivered until Monday before "End of Day". This is useless to me. Me and my house mate both work full time jobs. There isn't going to be anyone here on Monday to sign for the package.

You would think that a company as huge as Microsoft would be able to honour it's promise of delivering "ITS OWN PRODUCT" to customers who have waited since June on the day of release.

Very frustrating service. :mad:

peteeeed

TweekeewT wrote: »

Here's my tracking page:

mine is identical

acquiescefc

peteeeed wrote: »

mine is identical

Same here.

Can't wait to fill in their 'how was your order experience' survey they just sent me.

_MadRa_

harry4jmjk wrote: »

How frustrating are Microsoft??

Firstly they have my shipping address listed as Waterford when in fact I live in Wexford. Tried calling UPS to change the delivery address but they can't do anything until the item arrives at the Depot in Dublin. UPS are also saying that it won't be delivered until Monday before "End of Day". This is useless to me. Me and my house mate both work full time jobs. There isn't going to be anyone here on Monday to sign for the package.

You would think that a company as huge as Microsoft would be able to honour it's promise of delivering "ITS OWN PRODUCT" to customers who have waited since June on the day of release.

Very frustrating service. :mad:

Can you pick it up at the depot on saturday?

peteeeed

acquiescefc wrote: »

Same here.

Can't wait to fill in their 'how was your order experience' survey they just sent me.

i'm trying to contact their online support . one of the options is 'Console issues' i guess ...I DONT HAVE IT YET

harry4jmjk

peteeeed wrote: »

i'm trying to contact their online support . one of the options is 'Console issues' i guess ...I DONT HAVE IT YET

Their on-line support just refers you to the Microsoft Store helpline. I don't mind waiting for the console, I just wish Microsoft hadn't screwed it up so badly e.g the wrong delivery address and the broken promise of delivery on release day.

Will never pre-order from them again.

Fingleberries

acquiescefc wrote: »

Same here.

Can't wait to fill in their 'how was your order experience' survey they just sent me.

A bit miffed ... Ordered from Microsoft because, you know, it being their product they could probably be relied upon to have their stuff together and organise that the "Day One" kit would be with you on Day One.

Nope: They have not been organised at all and the Xbox is still in the UK and it is listed as "In Transit: On Time" for delivery "Monday, 11/25/2013, By End of Day".

That's not on time - that's three days late.

peteeeed

harry4jmjk wrote: »

Their on-line support just refers you to the Microsoft Store helpline. I don't mind waiting for the console, I just wish Microsoft hadn't screwed it up so badly e.g the wrong delivery address and the broken promise of delivery on release day.

Will never pre-order from them again.

will have to change ours to 'day 4 edition' what a load of rubbish

blondie7

Just spoke with UPS about delivery, the earliest we can all expect them is Monday morning! There blaming Microsoft for not shipping on time.

ch750536

Re extravision, if cash has exchanged hands then a contract was formed, legally binding. They have to sell to you what the contract was for within reasonable limits.
Basically if they insist you buy a game tell them they are in breach of contract and therefore contravening the sale of goods act. Offer them the value for the console.
Ultimately you have to decide what happens next though...

Grayditch

That is some real dirty bullsh1t from Xtravision.

dor83

Fingleberries wrote: »

A bit miffed ... Ordered from Microsoft because, you know, it being their product they could probably be relied upon to have their stuff together and organise that the "Day One" kit would be with you on Day One.

Nope: They have not been organised at all and the Xbox is still in the UK and it is listed as "In Transit: On Time" for delivery "Monday, 11/25/2013, By End of Day".

That's not on time - that's three days late.

I ordered with them for the exact same reason, could have ordered from Gamestop.ie and would have it already, won't be using the MS store again.

I don't have a delivery date on mine, just says in transit.

Vinz Mesrine

ch750536 wrote: »

Re extravision, if cash has exchanged hands then a contract was formed, legally binding. They have to sell to you what the contract was for within reasonable limits.
Basically if they insist you buy a game tell them they are in breach of contract and therefore contravening the sale of goods act. Offer them the value for the console.
Ultimately you have to decide what happens next though...

Phone calls were made to all customers who pre ordered during the week to inform them of this ridiculous rule.

harry4jmjk

peteeeed wrote: »

will have to change ours to 'day 4 edition' what a load of rubbish

You've concocted an entirely new marketing campaign for Microsoft, "order from us and no-one else and receive the exclusive day four edition". What a load of b******s. I also cannot believe a company like UPS does not have the facility to reroute a delivery before the item arrives in the depot. Therefore when it is scanned the delivery address is modified.

May just have to get it delivered into work.

One seriously unhappy MS customer.

ch750536

Vinz Mesrine wrote: »

Phone calls were made to all customers who pre ordered during the week to inform them of this ridiculous rule.

You can't change a contract without good reason or consent from all parties.

Vinz Mesrine

ch750536 wrote: »

You can't change a contract without good reason or consent from all parties.

I know that.