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404s within TouchBoards

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  • 27-08-2013 10:48pm
    #1
    .BrianJM
    Subscribers Posts: 2,670 ✭✭✭


    Auld-Yin wrote: »
    Is this project still active?
    I sometimes use my phone to catch up and in the last couple of months there has been a slight (not critical) glitch.
    On startup I open at 'my threads'.
    Upon selection I get a 404 error with a page of poetic prose from boards.
    Refreshing resumes normal service ~~ until I go back and select another thread!
    Boards.ie: Danny wrote: »
    Touch is going nowhere and it's very much active. It is no longer in beta though, so bug reports tend to get their own thread. Next time you reach a 404 page from my threads please post the link you received the 404 on to this thread (or start a new one if you prefer) and we'll do our best to get to the bottom of the problem.

    Danny
    Auld-Yin wrote: »
    Pick a thread; any thread, and get a 404.
    e.g. a few minutes ago I took the first thread in 'LATEST' and got the prose.
    Ditto whenever I change to another thread.
    Auld-Yin wrote: »
    ...or as I've just discovered, the same happens after posting.
    This applies to phone and tablet.
    Will try it on PC tomorrow. :)
    Boards.ie: Danny wrote: »
    Hi,

    I'll still need you to copy the full URL you're hitting into a post before we can look in to it.

    Danny
    ' I'd already said "Pick a thread; any thread, and get a 404."

    Auld-Yin wrote: »
    random example:
    http://touch.boards.ie/thread/2056970406/1/#post85059630
    Boards.ie: Danny wrote: »
    There's no 404 there for me :confused:

    Danny
    ' At this point I wondered what device Danny used. I tried TouchBoards on a PC and there was no error. I didn't bother asking him what he used and having to press the refresh button to move between threads, whilst a bit annoying, is not too much of a problem.

    Auld-Yin wrote: »
    C'est la vie
    Auld-Yin wrote: »
    261380.png

    Forgot to include this with an earlier post, so here it is for anyone who may have wondered what 'poetic prose' I was talking about.

    ' I hadn't used 'touch' for a few months so can't be sure about when this actually started.


Comments

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    #2
    Boards.ie: Rónán
    Closed Accounts Posts: 382 ✭✭Boards.ie: Rónán


    What device / OS / browser are you using when encountering the above issues ?


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    #3
    ibarelycare
    Registered Users Posts: 58,456 ✭✭✭✭ibarelycare


    I've been getting the same the past few days. iPhone 4S, iOS 6.1.2, safari. It's not happening all the time but fairly regularly. I hit refresh when it happens and I'm brought to the thread and my post is there twice.


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    #4
    KERSPLAT!
    Closed Accounts Posts: 31,152 ✭✭✭✭KERSPLAT!


    Getting it here. Android 4.1.2 Chrome 28.0.1.500.64


  • Options
    #5
    .BrianJM
    Subscribers Posts: 2,670 ✭✭✭.BrianJM


    Am using HP-Pre3 and HP-TouchPad both of which use WebOS.


  • Options
    #6
    Mr Simpson
    Closed Accounts Posts: 7,332 ✭✭✭Mr Simpson


    Same problem intermittently for me, iPhone 5, Safari, latest iOS


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    #7
    El Guapo!
    Registered Users Posts: 12,437 ✭✭✭✭El Guapo!


    Mr Simpson wrote: »
    Same problem intermittently for me, iPhone 5, Safari, latest iOS

    Ditto


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    #8
    KAGY
    Registered Users Posts: 1,091 ✭✭✭KAGY


    Not sure if it's related but I have hit an occasional 404s in multi page threads when going forward and back. It looks like the page number is appended to the existing url. Eg touch.boards.ie/[thread id]/205/ would end up as touch.boards.ie/[thread id]/205/206.
    Stock 4.2 Android browser. Seemingly random and only very occasional


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    #9
    fro9etb8j5qsl2
    Closed Accounts Posts: 2,391 ✭✭✭fro9etb8j5qsl2


    Been getting 404s all day today using my galaxy s3 on the touch site :( Speed of opening threads is also extremely slow. However, everything goes fine when I go to the boards full site on the same device. Please fix magic computer fairies :D


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    #10
    Mr Simpson
    Closed Accounts Posts: 7,332 ✭✭✭Mr Simpson


    Getting lots of 404 errors this evening trying to access threads. Ironically enough, I got one trying to access this thread


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    #11
    El Guapo!
    Registered Users Posts: 12,437 ✭✭✭✭El Guapo!


    Yep, the 404s have gone off the scale tonight for whatever reason. I've gotten loads in the space of a few minutes tonight.


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    #12
    fox_1973
    Registered Users Posts: 630 ✭✭✭fox_1973


    Same for me this evening, every second thread I go into since about 9pm

    Stock android browser on xperia


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    #13
    Czarcasm
    Closed Accounts Posts: 10,076 ✭✭✭✭Czarcasm


    I was just about to report the same as other posters here. The last few weeks you wouldn't mind the occasional 404, but all day today there's been a fierce amount of them, and the touch site has been very slow to respond all day too.

    Device: Nokia N8

    Operating System: Custom Firmware based on Belle Refresh

    Browser: Opera 12


    EDIT: Just pressed "Post Reply" and got a 404


  • Options
    #14
    jokettle
    Registered Users Posts: 11,419 ✭✭✭✭jokettle


    I've gotten a couple of 404s after hitting "post reply", but my posts are showing up when I look for them later.


  • Options
    #15
    ibarelycare
    Registered Users Posts: 58,456 ✭✭✭✭ibarelycare


    This is still happening periodically. Any updates?


  • Options
    #16
    Boards.ie: Rónán
    Closed Accounts Posts: 382 ✭✭Boards.ie: Rónán


    ibarelycare wrote: »
    This is still happening periodically. Any updates?

    We've confirmed the issue here, we'll be taking a look into potential fixes now today / tomorrow. Will hopefully have some updates by this evening. Thanks for your patience regards this one.


  • Options
    #17
    Boards.ie: Alvis
    Closed Accounts Posts: 161 ✭✭Boards.ie: Alvis


    Hey guys,

    A loading spinner has been added to the touch site to try and mitigate this problem. We know it's not ideal, but right now it is the quickest way to solve the underlying problem unfortunately. Can you let me know if you see another 404 please?

    Thanks,
    Alvis.


  • Options
    #18
    .BrianJM
    Subscribers Posts: 2,670 ✭✭✭.BrianJM


    At time of writing there has been no change at my end.


  • Options
    #19
    Boards.ie: Alvis
    Closed Accounts Posts: 161 ✭✭Boards.ie: Alvis


    Auld-Yin wrote: »
    At time of writing there has been no change at my end.

    Sorry to hear that you're still getting these. If you don't mind; would you like to answer a few questions to help us get down to this issue?

    You say you pick any thread and it 404s, is this still happening? Do you get them constantly? Are there any particular times of the day you'd get a 404 more often or is it all the time? What's the frequency of it happening when replying to existing threads versus creating new threads on the touch site?

    Are you using the default web browser that's on WebOS?


  • Options
    #20
    Mr Simpson
    Closed Accounts Posts: 7,332 ✭✭✭Mr Simpson


    I was getting a few 404s last night, not creating a post, just moving to the next page of a thread.

    iOS 7.0.2
    Safari


  • Options
    #21
    .BrianJM
    Subscribers Posts: 2,670 ✭✭✭.BrianJM


    Boards.ie: Alvis wrote: »
    Sorry to hear that you're still getting these. If you don't mind; would you like to answer a few questions to help us get down to this issue?

    You say you pick any thread and it 404s, is this still happening?
    Yes

    Do you get them constantly?
    Yes

    Are there any particular times of the day you'd get a 404 more often or is it all the time?
    All the time. i.e. every time I use Touch.Boards.

    What's the frequency of it happening when replying to existing threads versus creating new threads on the touch site?
    Replying or creating can be simply classed as 'posting'. When a post is submitted I get the '404'. This does not affect the actual post.


    Are you using the default web browser that's on WebOS?
    Yes.

    When I get a '404', either as a result of posting or just browsing from thread to thread, a tap on 'refresh' takes me to where I should be.

    Example from earlier in forum main index:

    Select - Browse Forums -> O.K.
    Select - Region -> O.K.
    Select - Abroad -> O.K.
    Select - United Kingdom -> O.K.
    Select - Boards.ie equivalent in UK? -> 404
    Tapping refresh loads the requested thread.


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    #22
    Boards.ie: Alvis
    Closed Accounts Posts: 161 ✭✭Boards.ie: Alvis


    http://forums.webosnation.com/hp-touchpad/300969-browser-does-not-redirect.html

    It appears that there are known issues with the WebOS browser and redirect links. We use redirects when you post anything or open threads to bring to the correct page of a thread. Are you able to try another browser and let us know how you get along with that please?

    Out of curiosity, in that last example you gave, was the URL in your address bar http://touch.boards.ie/thread/post/86391272 when you encounter the 404 after clicking on that "Boards.ie equivalent in UK" thread? If you go to that URL directly in your browser (putting it into the address bar), does the redirect work?


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    #23
    .BrianJM
    Subscribers Posts: 2,670 ✭✭✭.BrianJM


    The WebOS link is 2½ years old. The OS has been updated twice since then and it's only during the last six months approx. that the 404s started.

    If I enter the other link manually I still get a the 404. This applies from within or from outside boards.ie.

    I shall have a look at what other browser I can try but later. - Too tired just now.


  • Options
    #24
    .BrianJM
    Subscribers Posts: 2,670 ✭✭✭.BrianJM


    No success with an alternative browser.

    Accidentally opened m.boards.ie and surprise...
    ...no problems.

    So I decided to try the full web site and again no problems, except that it's not practical on a phone.


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    #25
    .BrianJM
    Subscribers Posts: 2,670 ✭✭✭.BrianJM


    The 404s now have a 'are you sure' question prepended to the 'prose'.

    279184.png

    It's a pity the 'prose' is always the same.
    'Twould be nice to have some variety.


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    #26
    helimachoptor
    Moderators, Science, Health & Environment Moderators Posts: 21,658 Mod ✭✭✭✭helimachoptor


    Just to add to this, in iOS 7 on m.boards.ie if I clock view full site I get a touch 404


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