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galaxy s4 problem

  • 29-08-2013 2:04pm
    #1
    Registered Users Posts: 235 ✭✭


    I'm having a problem with my battery for the last week or so, the phone just keeps randomly shutting down while in use.Most recently being this morning, unplugged the phone, after half an hour I checked facebook and 5 minutes later the phone died and wouldn't turn back on.I plugged in the charger and turned on the phone and was at 90% so plugged back out.20 minutes later phone goes again when playing tapped out and I repeated the plug in, turn on process and its showing 65%.What can or should I do or could it be more than just battery problem.


Comments

  • Registered Users, Registered Users 2 Posts: 2,462 ✭✭✭projectgtr


    kkhornet wrote: »
    I'm having a problem with my battery for the last week or so, the phone just keeps randomly shutting down while in use.Most recently being this morning, unplugged the phone, after half an hour I checked facebook and 5 minutes later the phone died and wouldn't turn back on.I plugged in the charger and turned on the phone and was at 90% so plugged back out.20 minutes later phone goes again when playing tapped out and I repeated the plug in, turn on process and its showing 65%.What can or should I do or could it be more than just battery problem.

    Personally id give the charger port a quick clean and do a full factory reset, if the problem persists id send it back ;)


  • Registered Users Posts: 235 ✭✭kkhornet


    projectgtr wrote: »
    Personally id give the charger port a quick clean and do a full factory reset, if the problem persists id send it back ;)

    Have done both, finished factory reset, set it back up seemed to be going well until I started tapped out and it just went again.
    Time to send it back me thinks


  • Registered Users, Registered Users 2 Posts: 2,462 ✭✭✭projectgtr


    kkhornet wrote: »
    Have done both, finished factory reset, set it back up seemed to be going well until I started tapped out and it just went again.
    Time to send it back me thinks

    yeah id be sending it back tbh , how old is it?


  • Registered Users Posts: 235 ✭✭kkhornet


    projectgtr wrote: »
    yeah id be sending it back tbh , how old is it?

    I only got it in June as an upgrade, started happening about 2 weeks ago maybe 3 bit then I dropped it the other day and I think it's a little worse since


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