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Banking 365 - statements function down?

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  • 30-08-2013 3:14pm
    #1
    Vorsprung
    Registered Users Posts: 2,815 ✭✭✭


    Hi guys, 

    Trying to access my statements online (need them today) but I'm getting a message saying "eStatements are not available at this time".

    Any idea when they'll be accessible?

    Thanks


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    #2
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Hi Vorsprung,

    Thanks for getting in touch.

    We've been asked this today, please see here for more information. 

    We hope to have eStatements, Money Manager and Online Service Desk back in full service as soon as possible but have no exact time frame as yet.  All other functionality on the website is working.

    Thanks
    Tara


  • Options
    #3
    Vorsprung
    Registered Users Posts: 2,815 ✭✭✭Vorsprung


    Thanks Tara


  • Options
    #4
    kavanada
    Registered Users Posts: 184 ✭✭kavanada


    Hi vorsprung,

    I have the same problem. Noticed it on Saturday too. I can't transfer any money. Really not impressed.

    I've been following the thread on switching current accounts to PTSB to avoid fees. Think I'm going to get my ID and utility bills out......


  • Options
    #5
    Bank of Ireland: Linda
    Closed Accounts Posts: 719 ✭✭✭Bank of Ireland: Linda


    Hi kavanada,

    There should be no issues now with Banking 365. If you are still having issues, please call Banking 365 and a representative would be more then happy to investigate it. Banking 365 would also be able to accommodate you if you still having issues making the transfers online.

    You can call Banking 365 on 0818 365 365 or 00 353 1 404 4000. The hours for Banking 365 are weekdays 8am until midnight, 9am until 6pm weekends and bank holidays.

    Thanks
    Linda


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