If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Billing query

Johnnio13 · 2013-09-04 09:58:16

Hi Folks, I have recently received a bill which was incorrect. I rang through to customer service and spoke to Amy. She told me I was due a refund and that the billing wasn't set up correctly and that the corrected amount would be taken from my account. The DD was taken yesterday for the incorrect amount. Is there a way…

Options

04-09-2013 10:58am

#1

Johnnio13

Registered Users Posts: 796 ✭✭✭

Join Date: April 2006

Posts: 711

Hi Folks,

I have recently received a bill which was incorrect. I rang through to customer service and spoke to Amy. She told me I was due a refund and that the billing wasn't set up correctly and that the corrected amount would be taken from my account.
The DD was taken yesterday for the incorrect amount.
Is there a way one of you can check this for me?

0

Comments

Options
#2 06-09-2013 10:51am
Johnnio13

Registered Users Posts: 796 ✭✭✭

Join Date: April 2006

Posts: 711

Any update folks?

0
Options
#3 06-09-2013 2:49pm
eircom: Tracey

Closed Accounts Posts: 795 ✭✭✭

Join Date: April 2013

Posts: 795

Johnnio13 wrote: »

Any update folks?

Hi Johnnio13,

Sorry to hear this.

Would you like to PM me your details and I'll check this for you?

Thanks

Tracey

0