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Damaged Landline

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  • 04-09-2013 11:40am
    #1
    Citizenpain
    Registered Users Posts: 1,939 ✭✭✭


    Hi
    We recently Renovated an old house. When we went to get the landline reactiated we were told that the line was badly damaged. The damage is somewhere between our boundary wall and the Eircom point in the house - a distance on about 30 metres of underground ducting. No idea where its even running!A Is it Eircoms or my responsibility to reopen the trench to fix the wire?
     
    Thanks


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    #2
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Citizenpain wrote: »
    Hi
    We recently Renovated an old house. When we went to get the landline reactiated we were told that the line was badly damaged. The damage is somewhere between our boundary wall and the Eircom point in the house - a distance on about 30 metres of underground ducting. No idea where its even running!A Is it Eircoms or my responsibility to reopen the trench to fix the wire?
     
    Thanks
    Hi Citizenpain
    I would need more info to be able to advise on this. Could you PM me exact address details. Who advised you that the line was badly damaged and do you know how it was damaged?
    Tony


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    #3
    Citizenpain
    Registered Users Posts: 1,939 ✭✭✭Citizenpain


    Hi Tony

    Not sure why you need an address - It's just a general query .

     If its my responsibility to dig I dont mind but the builder that renovated the house says that it should really be Eircom doing the digging. So I figured there was no harm in asking

    Eircom Tech diagnosed that the line is badly damaged and that it was up to me to dig . I've no idea when/how the line was damaged - It could have happened anytime in the last number of years before I purchased it; or it could have happened during the renovation but builder says he didnt touch the line.

    Really just want to know if the Tech was right in saying that it's up to me to dig


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