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Home phone service down AGAIN

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  • 09-09-2013 12:00pm
    #1
    Chicken Run
    Registered Users Posts: 594 ✭✭✭


    Thought I might get a response here rather than hanging on to be fobbed off by the repairs department...

    I live fairly rurally so the infrastructure is very basic and I only have a landline phone from eircom (broadband won't come here, ever I've been told)

    Anyway - yet again my phoneline is off with no warning - for 4 days now. This happens regularly, at least 1-3 days every billing period. I pay the same as everyone else in the country for my phoneline. I get no explanation or refunds, not even an apology from Eircom.

    The fault was reported before the weekend - are no repairs done at weekends ? (Or just when Clare are in the All-Ireland)


    It stinks that Eircom's website is all about how wonderful they are at superfast broadband when they can't even provide a reliable home phone service just because someone doesn't live in a major town.

    Hoping someone can help me out a bit - ditching Eircom altogether is a major consideration at the moment.


Comments

  • Options
    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    Chicken Run wrote: »
    Thought I might get a response here rather than hanging on to be fobbed off by the repairs department...

    I live fairly rurally so the infrastructure is very basic and I only have a landline phone from eircom (broadband won't come here, ever I've been told)

    Anyway - yet again my phoneline is off with no warning - for 4 days now. This happens regularly, at least 1-3 days every billing period. I pay the same as everyone else in the country for my phoneline. I get no explanation or refunds, not even an apology from Eircom.

    The fault was reported before the weekend - are no repairs done at weekends ? (Or just when Clare are in the All-Ireland)


    It stinks that Eircom's website is all about how wonderful they are at superfast broadband when they can't even provide a reliable home phone service just because someone doesn't live in a major town.

    Hoping someone can help me out a bit - ditching Eircom altogether is a major consideration at the moment.
    Hi Chicken Run

    Can you PM me with your tel no: and I can look into that for you.

    Thanks, Mark


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