UPC

LEIN

Having speed issues but not near as bad. 200Mb package.






Router had to be reset 3 times which is not normal.

Charlie-Bravo

Ok, well it's good to log issues here so we know what's happening. Everything looking OK for the time of evening (wired straight to router).

LEIN

How can they sell 240Mb when 200Mb is proving difficult at peak times...

LEIN

Much better this morning.

Robertr

astrofluff wrote: »

@Robertr: you wouldn't have gotten that speed on wifi (your graphic suggests it wasn't a wifi connection).

Eh, yes it was. On my Microsoft Surface. Does not even have an ethernet port. Got a new AC band router.

http://www.amazon.co.uk/Asus-RT-AC68U-Wireless-Broadband-Router/dp/B00G323PG0/ref=sr_1_1?ie=UTF8&qid=1421762089&sr=8-1&keywords=asus+ac

stevestevenson

Watch out for that UPC 'customer loyalty' discount, it apparently expires after 12mths without notice.

Just noticed my bill has gone from €27 to €40. Called them to query and they transferred me to customer loyalty, who hung up after I was holding for 5 mins.
Sky don't seem to be much cheaper - €30 rising to €40 after 6mths.

Any other players in this space locally? Anything over €30 is a lot just for broadband - it's a basic human right these days surely? #FirstWorldProblems :-)

loyatemu

stevestevenson wrote: »

Watch out for that UPC 'customer loyalty' discount, it apparently expires after 12mths without notice.

Just noticed my bill has gone from €27 to €40. Called them to query and they transferred me to customer loyalty, who hung up after I was holding for 5 mins.
Sky don't seem to be much cheaper - €30 rising to €40 after 6mths.

Any other players in this space locally? Anything over €30 is a lot just for broadband - it's a basic human right these days surely? #FirstWorldProblems :-)

Vodafone €35 a month for just broadband, no phone.

Be careful if you're a very heavy user though - "unlimited" with Vodafone means 300GB per month, use more and they charge you.

LEIN

Rang to cancel today and got everything half price for 6 months.

Happy with that.

pixbyjohn

7 or 8 UPC heads walking around Greystones town today. Looking at the footpaths as if they are going to dig them up or something.

LEIN

Not too bad.

loyatemu

pixbyjohn wrote: »

7 or 8 UPC heads walking around Greystones town today. Looking at the footpaths as if they are going to dig them up or something.

fingers crossed, starting to feel a bit technologically deprived with no UPC and no eFibre.

Sasso

pixbyjohn wrote: »

7 or 8 UPC heads walking around Greystones town today. Looking at the footpaths as if they are going to dig them up or something.

Where exactly please, as wondering near my gaff. no analogue service for months

Charlie-Bravo

There are plenty of estates for UPC to cable up to digital standard. I count Redford, Rathdown Park, Applewood, Hillside, Bellevue, and Heathervue. If they're going to invest in upgrading the old cable system I would expect these estates to be the first estates to be upgraded.

pixbyjohn

Sasso wrote: »

Where exactly please, as wondering near my gaff. no analogue service for months

I saw them walking from Fenton Fires down along to the Burnaby, 7 of them with clip boards and hi vis jackets. They seemed particularly interested in the footpaths outside Café Delle Stelle and Sam McCauley's

LEIN

Much better results now that there aren't many on-line.

wicklowdub

Anyone know if the 240mb fibre is available in Charlesland? Trying to decide on whether to go with Vodafone 100mb or UPC 240mb. Its for streaming TV so would prefer the higher speed and unlimited downloads from UPC but a quick read of the thread suggests UPC not all its cracked up to be.

Aronaay

I've had both and have found that upc gives you the advertised speed but is unreliable and Vodafone struggle to give you the speed but is reliable. This was in wood

loyatemu

Vodafone have a 300GB per month limit, so not a great option if you are planning a lot of streaming.

LEIN

wicklowdub wrote: »

Anyone know if the 240mb fibre is available in Charlesland? Trying to decide on whether to go with Vodafone 100mb or UPC 240mb. Its for streaming TV so would prefer the higher speed and unlimited downloads from UPC but a quick read of the thread suggests UPC not all its cracked up to be.

Look at my speed test just above your last post. Taken from Charlesland Wood.

Aronaay wrote: »

I've had both and have found that upc gives you the advertised speed but is unreliable and Vodafone struggle to give you the speed but is reliable. This was in wood

I wouldn't call it unreliable. Since the cable connection it has been mainly bullet proof with just a few speed issues during peak hours.

wicklowdub

UPC it is

wicklowdub

Happy with that

The Real B-man

Same got Horizon the Weekend & 120mb delighted no issues with Wifi coverage im getting 135mb link speed on 5ghz SSID on my phone!

The Real B-man

And for anyone signing up to UPC theres a offer for boards users recieve a €50 voucher and there are more package options that are not available on there site.

http://www.upc.ie/boardsoffer/

Robertr

Upc gone in grove?

HappyDaze007

Was just wondering what everybody else is paying for 120mb broadband and phone please..?

Think we're being ripped off at €60..!

Thanks for any help folks..

hamstervision

HappyDaze007 wrote: »

Was just wondering what everybody else is paying for 120mb broadband and phone please..?

Think we're being ripped off at €60..!

We were paying €60 for TV, 120Mb broadband and phone but that deal expired. I rang them about it, they offered me a new 12-month contract but only 6 months at that price, so instead I cut the TV out and will now be paying €45 per month for the broadband and the phone (12-month contract).

HappyDaze007

Many thanks for your reply.

Think I'll get on to them and have a winge, have been thinking of changing to sky, I know they have a lower speed but that doesn't bother me, so long as it's above 3mb as I'm thinking of getting o e of those android boxes for the spare room...

Thanks again

sso

We just got offered a 12 month deal. €25 a month for phone 120mb broadband and horizon!!! It's a 12 month contract so we can't go wrong with it. Just have to remember when the year is up or it will jump to €80! So far so good.

HappyDaze007

Managed to stay on the same package for €35 for 6 months and €45 for the following 6 months...

As my old man used to say....
It's the sqeeky wheel that gets the grease..!

wardie214

Thanks to you I got a similar deal . This is the value of this forum .

sso wrote: »

We just got offered a 12 month deal. €25 a month for phone 120mb broadband and horizon!!! It's a 12 month contract so we can't go wrong with it. Just have to remember when the year is up or it will jump to €80! So far so good.

MyPerfectCousin

Anyone else having problems with UPC Internet? its down most of the time since last night here.

markest

MyPerfectCousin wrote: »

Anyone else having problems with UPC Internet? its down most of the time since last night here.

Was OK but last 30 mlns showing as limited. Effectively stopped.

loyatemu

Letter arrived today saying UPC would be upgrading the local network in the village (ie Greystones) soon so the rest of us can get broadband & digital TV.

Charlie-Bravo

Was looking at some houses in Redford park this week - while walking down one of the roads you can see the old cable going from house to house, then at one point it just stops! Oops, someone cut it when they replaced their fascias!

legrand

loyatemu wrote: »

Letter arrived today saying UPC would be upgrading the local network in the village (ie Greystones) soon so the rest of us can get broadband & digital TV.

Is there a website link you can post (or can you scan and attach image of the leaflet)?

LEIN

Anyone else losing their recordings on the Horizon box? Went to watch a movie I had on the box and it's gone along with a load of other recordings?

loyatemu

legrand wrote: »

Is there a website link you can post (or can you scan and attach image of the leaflet)?

I asked in "Talk to: UPC" and all they would say was "within the next 6 months"

the letter said they'd be working in 2 stages - firstly attaching new cable to the house then returning later to remove the old cable (the existing cable is strung along the front of the houses in my estate).

ro23

I see they're digging up church road at the moment for it.

loyatemu

ro23 wrote: »

I see they're digging up church road at the moment for it.

Their fibre drops from the railway line near the south beach, I assume they need to connect back to there.

adam240610

Got a notice in mail this morning about UPC running fibre across house soon, in Redford.

hamstervision

Trying to work from home and getting sh1te speeds. Anyone else experiencing this? :mad:

LEIN

You're with Magnet?

hamstervision

LEIN wrote: »

You're with Magnet?

No, I'm not - I'm definitely with UPC. Not sure why SpeedTest thinks I'm with Magnet. It's improved slightly in the meantime thankfully.

timmythesheep

Robertr wrote: »

Nice result over wifi with new router:

What router were you using? I have UPC 240 but the best I get on wifi, about 6ft away from router, is 30

FirstIn

timmythesheep wrote: »

What router were you using? I have UPC 240 but the best I get on wifi, about 6ft away from router, is 30

What were you running your test on? Different results for different devices. I tested an iPhone 5 beside a new iPad and the phone managed about 30Mb while the new iPad showed over 100Mb.

Tried this a number of time and the same result.

So beware comparing apples and oranges!

Get as new a device as you can, tablet or laptop and try it then.

domel

Guys,

Has anyone experienced frequent modem restarts (loosing sync) my one does it at least 2-3 times a day?

LEIN

My restarts are averaging once a fortnight. Wired stuff is fine, wifi needs the kick in the arse.

JanneG

My router had to constantly be rebooted (1-2 times per day) due to dropping the WiFi, but then got the router replaced about 2 months ago.

Think I've had it restarted once in that time... and that was due to pulling the wrong power plug...

wicklowdub

I've had the same issue since last weekend, I've been onto support and had a factory reset & a channel change - neither of which has made any difference. Interesting that someone else is having the same experience. Its obviously not a problem with individual routers then.

ro23

Anyone had any word on how the upgrade to the network is going in Greystones?