Anyone order from gamestop express delivery?

Archronos

Burswood wrote: »

Ordered on 28th June with Express shipping. Already paid in full and still yet to tell me it's been shipped...

HALP

Phone them about that tomorrow mate, I ordered with them much later than you and mine went from Confirmed to Shipped this afternoon after I got my shipping e-mail. I am also waiting on them to respond to an e-mail asking why it hadn't changed off Confirmed since last Thursday when I was charged, so that's why I recommend phoning.

Hingo

Mc Love wrote: »

ON ROUTE TO CUSTOMER DUBLIN MAIL CENTRE, DUBLIN 12 16-Sep-13
15:33 IRELAND

its still in dublin - wont be getting this until tomorrow i'd say

Just checked mine, was in the Dublin Mail centre yesterday has updated to "Dublin 14" so it's in my local depot now this morning, hopefully with me with this mornings post

I reckon GS had to just fork out for an post delivery for a lotta peeps, surely nightline is at it capacity, especially when its delivering for parcel motel/amazon and the rest

xerces

My Collector's Edition has just arrived :-)

Hingo

Maye83 wrote: »

My Collector's Edition has just arrived :-)

m'at the front window here waiting for mine!

Damn School Run traffic

-Toppy-

An Post are so full of crap

>>>.We attempted delivery on 17-Sep-2013 08:16.

I stayed at home until 8:35

dasdog

I've no idea when the post gets delivered but

From ON ROUTE TO CUSTOMER, DUBLIN 14, 17-Sep-13, 03:20
to ATTEMPTED DELIVERY DUBLIN 14, 17-Sep-13 18:00

Nothing in the mailbox. Fingers crossed.

Hingo

dasdog wrote: »

I've no idea when the post gets delivered but

From ON ROUTE TO CUSTOMER, DUBLIN 14, 17-Sep-13, 03:20
to ATTEMPTED DELIVERY DUBLIN 14, 17-Sep-13 18:00

Nothing in the mailbox. Fingers crossed.

Mine says that too, I'm sittin here all morning, I'm sure its on the way..? Anybody else in the same boat?

Edit: the fact it says 18:00 for the time must mean it'll be some time before then, surely?

Hingo

-Toppy- wrote: »

An Post are so full of crap

>>>.We attempted delivery on 17-Sep-2013 08:16.

I stayed at home until 8:35

I just rang them there, they told me they tried to deliver @ 8.22am and got no answer... I'm here all morning and there's not even a delivery slip.. its coming from the D14 depot so dasdog, you might wanna check up on it also. could be a lazy postman!

Juxtapose

ON ROUTE TO CUSTOMER DUBLIN 16, 17-Sep-13
00:24 IRELAND

Gotta be on the way.. Only problem is, my postman comes when he wants.. fecker!

Juxtapose

ooh just arrived.

goodbye world

Hingo

Juxtapose wrote: »

ON ROUTE TO CUSTOMER DUBLIN 16, 17-Sep-13
00:24 IRELAND

Gotta be on the way.. Only problem is, my postman comes when he wants.. fecker!

I just got mine from the d14 depot, man in the post office said the attempted delivery notice was an error, they only got it then in the depot at that time and it was due to go in the afternoon post so thats prob the case for anyone waiting also. Any if the lads above with the Dublin 14 notices, they're leaving the depot soon I just got mine from there by chance

Burswood

Turns out they took the money out of my account back when I ordered it and then put it back in without letting me know. WTF. No GTA for me. Sad face.

tomottosam

the last game im ordering with gamestop it still hasnt been dispatched and i cant afford to pick up a copy today

edit: mine now has been cancelled with gamestop

eschaton

This wait is pretty agonising. It's in Dublin 12 but I'm in Dublin 11. I'm sitting here randomly cleaning. Maybe I should go to the doctors...

Burswood

tomottosam wrote: »

the last game im ordering with gamestop it still hasnt been dispatched and i cant afford to pick up a copy today

edit: mine now has been cancelled with gamestop

I emailed gamestop. This is what they said.

"Hi,

This email is regarding your order for the Special Edition of GTA V.

Unfortunately due to a stock issue with this your order has been cancelled.

We have tried to source this limited stock for you but unfortunately this was to no avail as this was in limited supply.

You have not have been charged for your order.

I apologise for any inconvenience caused by this issue.

Kind regards,
GameStop"


Niiiiicee.....

tomottosam

Burswood wrote: »

I emailed gamestop. This is what they said.

"Hi,

This email is regarding your order for the Special Edition of GTA V.

Unfortunately due to a stock issue with this your order has been cancelled.

We have tried to source this limited stock for you but unfortunately this was to no avail as this was in limited supply.

You have not have been charged for your order.

I apologise for any inconvenience caused by this issue.

Kind regards,
GameStop"


Niiiiicee.....

i just got the same email to think they could of just sent out a normal edition instead and refunded the differerence but then again

Noffles

Had it since Sunday morning Amazon and parcel motel, also ordered the book to go with it) , the lad seems to think it's cool, I may get to play in 2014 when he's finished with it

Burswood

tomottosam wrote: »

i just got the same email to think they could of just sent out a normal edition instead and refunded the differerence but then again

hAHAHAHH nice one gamestop so they've done this to a load of people. that's actually awful.

they took everyone's orders, drew a line under the ones who were getting it, and didn't bother to tell the rest who ordered. fairly professional! nice 1 gamestop. definitely never ever getting my custom again hah

tomottosam

Burswood wrote: »

hAHAHAHH nice one gamestop so they've done this to a load of people. that's actually awful.

they took everyone's orders, drew a line under the ones who were getting it, and didn't bother to tell the rest who ordered. fairly professional! nice 1 gamestop. definitely never ever getting my custom again hah

for anyone this happened to they would wanna think long and hard about buying with them again, ive heard gamesnash mentioned alot round these forums i think they will be getting my business

shamelessidiot

tomottosam wrote: »

i just got the same email to think they could of just sent out a normal edition instead and refunded the differerence but then again

Same here as well.

Leroy42

Burswood wrote: »

hAHAHAHH nice one gamestop so they've done this to a load of people. that's actually awful.

they took everyone's orders, drew a line under the ones who were getting it, and didn't bother to tell the rest who ordered. fairly professional! nice 1 gamestop. definitely never ever getting my custom again hah

Being a tad unfair. I don't work for them so don't know exactly but my guess is they took your orders in good faith (what purpose would taking extra orders satisfy?) but got less than the expected delivered to them.

If they got less stock they really have no option but to cancel some orders. They can't send you out a normal edition as they probably have a shortage of those too and can't just take one off someone else.

What would you have them do?

tomottosam

and anyway when i think of it, when had enough pre-orders for the special edition wouldnt you think they would of removed it from there website, i took a week off work expecting the game to be here today

Burswood

Leroy42 wrote: »

Being a tad unfair. I don't work for them so don't know exactly but my guess is they took your orders in good faith (what purpose would taking extra orders satisfy?) but got less than the expected delivered to them.

If they got less stock they really have no option but to cancel some orders. They can't send you out a normal edition as they probably have a shortage of those too and can't just take one off someone else.

What would you have them do?

They "got less". BS. This game has been in preparation for months and months. There was more than enough time for them to plan this. I ordered mine in June. Some people ordered there's last week. They got theirs. I didn't. That is BS.

shamelessidiot

Leroy42 wrote: »

Being a tad unfair. I don't work for them so don't know exactly but my guess is they took your orders in good faith (what purpose would taking extra orders satisfy?) but got less than the expected delivered to them.

If they got less stock they really have no option but to cancel some orders. They can't send you out a normal edition as they probably have a shortage of those too and can't just take one off someone else.

What would you have them do?

Why on earth would they get "less than expected"? Fairly sure that's not how logistics work. You order XXX number, you get XXX number.

The distributor wants as many games sold as possible, sending a major retailer like GameStop less games than expected for probably the biggest game release there has ever been just wouldn't happen.

tomottosam

Burswood wrote: »

I ordered mine in June.

some people didnt even pre-order it n seemed to be able to get it last nite

Burswood

tomottosam wrote: »

some people didnt even pre-order it n seemed to be able to get it last nite

Yeah exactly man! It's proof they could care less about their system and how it works. It's all over the place. To add salt to the wound, I even bought a massive €400 order from them back in May when I ordered my ps3 bundle, so I could have this game today lol.

At the end of the day, there's a s***load of people who are really disappointed and it is unarguably Gamestop's fault.

Burswood

I also sent them a rebuttal to the copy and paste email they sent around. When I sent the first email, they got back in seconds, incredibly. Sent the second one like 25 mins ago. Nothing back from them. How surprising.

tomottosam

Burswood wrote: »

Gamestop's fault.

i fully agree

tomottosam

i replied to their email looking for my money back, wonder would they act quicker if i told them id get my solicter involved

Burswood

tomottosam wrote: »

i replied to their email looking for my money back, wonder would they act quicker if i told them id get my solicter involved

lol in fairness they breached their contract with their customers there's a case there absolutely

tomottosam

"The emails for this are going out now. Sorry but it seems we are out of Special Edition"

taken from a comment on their facebook page

Gamesnash.ie: Pat

shamelessidiot wrote: »

Nightline tracking had "shipped" on it earlier now it's "pending" (gamesnash order), jaysus. Does anybody know what time Nightline stop delivering at? Just for future reference.

Can you drop me a PM with your order number - Our batch tracking isn't showing any parcels as pending so I'm a bit concerned.

eschaton

Has anyone recieved their game in the past few hours? My tracking still says its in Dublin 12.

eschaton

Just off the phone with an post there, they basically left a lot of the parcels from GameStop in the cage in the ballymount parcel center. No reason given. "They fully expect it to be delivered in the morning".
So much for express delivery.

FlapsOfDoom

My tracking number updated about a half hour ago. It looks like its after being scanned again, could this mean its on its way to me now? Or should I not get too excited?

eschaton

I thought so too when mine updated but the phone person said its still in the cage. So I'm just resorting to the fact that I won't have it tonight!

tipperaryboy

eschaton wrote: »

Has anyone recieved their game in the past few hours? My tracking still says its in Dublin 12.

No same here better be tommorow. Copies in local tesco very tempting

eschaton

Still nothing, has been scanned 6 times now, but still no delivery.

Loughc

eschaton wrote: »

Still nothing, has been scanned 6 times now, but still no delivery.

This is an absolute joke! I just want a refund at this stage and Pick up the game hopefully somewhere on the weekend!

eschaton

I rang them again twice, basically GameStop didn't label mine properly, no name and no post code. So it's just been moving around the facilities. The guy I got through to eventually was nice and actually gave me information. He reckons it's in the van but he can't get in contact with the driver, so once he can, he'll phone me and let me know the story. So I recommend calling them and seeing if its the same problem with your game.

eschaton

Still in the parcel center. In fairness the customer rep did try to locate it all day, and now his shift is finished so he's gone home. But basically I *may* get it tomorrow if this guy can get it in a van. But I can't help but feel pessimistic. And no word from GameStop of course.

circadian

eschaton wrote: »

Still in the parcel center. In fairness the customer rep did try to locate it all day, and now his shift is finished so he's gone home. But basically I *may* get it tomorrow if this guy can get it in a van. But I can't help but feel pessimistic. And no word from GameStop of course.

The GS Facebook page ranges from no responses to smartarse replies. Shocking stuff. I'd be asking for a refund/giftcard/ms or PS points or something if you've paid for express delivery and didn't get it.

Sephiroth_dude

circadian wrote: »

to smartarse replies..

What were they saying?

circadian

Sephiroth_dude wrote: »

What were they saying?

On my phone at the minute but I remember seeing something on there this morning. Will try and get it when I get home.

-Toppy-

I had something similar to report, not quite as bad as that but the label was misprinted so instead of an post delivering to 18 xxxxxx they attempted a delivery to 8 xxxxxxxxx

no fault of an post but definitely whoever put the box through the printing machine should be shot

DUBLINHITMAN

Gamestop have let me down once
(Gamesnash) have never let me down gta v delivered before lunch on release day what more could you want .
top marks

Paarthurnax

eschaton wrote: »

I rang them again twice, basically GameStop didn't label mine properly, no name and no post code. So it's just been moving around the facilities. The guy I got through to eventually was nice and actually gave me information. He reckons it's in the van but he can't get in contact with the driver, so once he can, he'll phone me and let me know the story. So I recommend calling them and seeing if its the same problem with your game.

I ordered PS4 Controller (Magma Red)
PS4 Camera
on 30th November and still waiting, That email customer support is crap still waiting for a response. I just want a refund now at this stage.
Can someone PM me A contact number for Gamestop
Thanks